No public evidenceVonage and GDPR
CertReports found no public GDPR evidence for Vonage as of unknown date. This does not mean the vendor is non-compliant. It means CertReports found no public evidence at the last check.
Evidence
- Kind
- listing
- Issued or listed
- 19 Jan 2024
- Expires or valid through
- 16 Jan 2027
- Scope
- Vonage's service enables companies to integrate communications capabilities such as voice, video and messaging into their software applications, including mobile, web-based and desktop applications. Vonage collects customer contact information and billing information for the purpose of facilitating its relationship with its customers and providing its services. In addition, Vonage uses and collects customer information in connection with the customers actual use of the service and, in this instance, the type of data processed will depend on the services a customer uses. For example, if the customer uses Vonage’s voice capabilities, Vonage will process data such as user telephone numbers, call recordings, transcripts, unique identifiers, date and time of the call and other transactional data. Customer data may be shared with third parties including communication service providers, business operations vendors, payment gateway companies and partners. When an individual visits Vonage's website, Vonage collects visitor information including the visitor’s browser, IP address and the pages requested. Vonage also collects prospective customer information such as name, email and other contact details for the purpose of sending marketing materials. Vonage processes data relating to its job applicants and employees. Vonage processes job applicant data for the purpose of talent acquisition. Job applicant data may include name, contact details, resumes and other data relevant to applying for employment. Job applicant data may be shared with approved third parties such as recruiters, agents and background checking services in order to facilitate vetting and hiring of prospective employees. Vonage processes the data of its employees for the purpose of providing employment. Employee data may include name, contact details, bank information, medical information, performance management information, strategy and planning data. Employee data may be shared with approved third parties in order to provide services to our employees, e.g. employee benefits purposes.
| Source | Captured | Quote | Links |
|---|---|---|---|
Data Privacy Framework list Official registry · HTTP 200 | 17 Sep 2026 | Vonage Holdings Corp.: Active: EU-US Certification, UK Extension Certification, SW-US Certification | Live pagesha256 4a1cab10cb |
- Kind
- listing
- Issued or listed
- 29 Jun 2020
- Scope
- Vonage provides fully-configured unified communications solutions for the delivery of end-to-end communications via voice, video, text, mobile applications, and collaboration tools. Vonage processes the following types of personal information: contact information when you sign up for an account or to attend a webinar or receive marketing communications; transactional details for communications processed via our services (such as the originating phone number, the destination phone number, and other data related to call and/or SMS delivery). Also, when an individual visits Vonage's websites, Vonage may collect information concerning the user's browser, IP address and the pages visited.
| Source | Captured | Quote | Links |
|---|---|---|---|
Data Privacy Framework list Official registry · HTTP 200 | 17 Sep 2026 | Nexmo Inc.: Inactive | Live pagesha256 0796ad36d3 |
- Kind
- listing
- Issued or listed
- 6 Oct 2016
- Scope
- Manage customer accounts and billing relationships. Data is shared third parties as follows: with AWS for storage and processing of analytics and Zuora for billing subscription management.
| Source | Captured | Quote | Links |
|---|---|---|---|
Data Privacy Framework list Official registry · HTTP 200 | 17 Sep 2026 | TokBox Inc: Inactive | Live pagesha256 6f3b3022be |
What GDPR means, and what it does not
"GDPR compliant" is a claim, not a certification. The verifiable facts are a public DPA, SCC usage, an EU representative, data residency options and a Data Privacy Framework listing.
Read the GDPR guide and browse all vendors with evidenceQuestions buyers ask
Is Vonage GDPR compliant?
There is no GDPR certification in general use. The verifiable facts are a public data processing agreement, standard contractual clauses, an EU representative and a Data Privacy Framework listing. See the legal artefacts and the DPF row on this page, each with its capture date.
How does CertReports verify this?
Every state carries a capture date, a source and a snapshot link. Registry rows come from the official registry data; vendor statements come from the vendor’s own page or trust centre; nothing is inferred. Vendors can dispute any row and corrections ship within two business days.
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