VTEX

Security and trust center evidence

Modernize your stack and drive operational results with an AI-Native unified commerce

vtex.com E-commerceLast verified 2 Nov 2026

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ISO 27001Vendor-stated

ISO 27701Vendor-stated

SOC 1Vendor-stated

DPFVerified

CCPAVendor-stated

VTEX has 2 registry-verified rows and 7 vendor-stated rows in the CertReports index, last verified 2 Nov 2026. The strongest row is HIPAA: Vendor displays a HIPAA badge on its trust centre (claim; BAA availability not yet captured). This page is independent of the vendor’s own trust centre: dates, sources and caveats come from CertReports captures.

Reviewer brief

VTEX is listed in the Visa Global Registry as PCI DSS validated through 31 Aug 2027, as of 19 Oct 2026. VTEX states on its trust centre that it holds SOC 2 Type II and SOC 1 Type II reports, as of 20 Oct 2026. VTEX states on its trust centre that it holds ISO/IEC 27001 and ISO/IEC 27701, as of 20 Oct 2026. VTEX displays a HIPAA badge on its trust centre as a claim, with BAA availability not yet captured, as of 20 Oct 2026. VTEX states on its trust centre that it meets GDPR and CCPA/CPRA requirements, as of 20 Oct 2026, and is listed in the EU-US Data Privacy Framework registry as active through 6 Jul 2027, as of 19 Oct 2026.

PCI DSS: listed in Visa Global Registry, validated through 31 Aug 2027 (as of 19 Oct 2026)
SOC 2 Type II, SOC 1 Type II, ISO/IEC 27001 and ISO/IEC 27701 all vendor-stated on trust centre (as of 20 Oct 2026)
HIPAA badge displayed as a claim with BAA availability not yet captured (as of 20 Oct 2026); GDPR and CCPA/CPRA also vendor-stated (as of 20 Oct 2026); EU-US DPF listed active through 6 Jul 2027 (as of 19 Oct 2026)

Facts only, each dated; nothing here is inferred, scored or advised. Brief generated 20 Oct 2026; it is regenerated whenever a row changes.

Among e-commerce vendors

2verified rows

Category median 1, across 128 indexed e-commerce vendors. VTEX has more verified rows than 92 percent of them.

ai-nativecommerce platformoperational automationunified commerce

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Compliance grid

No public evidence yet for FedRAMP, CSA STAR, Cyber Essentials, ISO 42001. This does not mean the vendor lacks them; it means nothing public was found at the last check.

Legal artefacts

Data processing agreement

On request · Listed on the trust centre as "Data Processing Addendum" · as of 2 Nov 2026

Open

Subprocessor list

On request · Listed on the trust centre as "Subprocessors" · as of 2 Nov 2026

Open

Subprocessors

No subprocessor list captured yet.

Security profile

Pen test cadence: report available

Displayed as a security profile from public statements, not as attestations, as of 2 Nov 2026.

Change history

19 Oct 2026PCI DSS renewedExpiry moved from 2026-12-31 to 2027-08-31.
19 Oct 2026PCI DSS auditor changedAuditor changed from SAFE WELKIN LIMITED to BOTECH FRAUD PREVENTION & INTELLIGENCE SL..
12 Oct 2026PCI DSS auditor changedAuditor changed from CIPHER to SAFE WELKIN LIMITED.
22 Sep 2026DPA changedThe data processing agreement URL changed.
18 Sep 2026ISO/IEC 27701 evidence addedA ISO/IEC 27701 row entered the index with state Vendor-stated.
18 Sep 2026CCPA / CPRA evidence addedA CCPA / CPRA row entered the index with state Vendor-stated.
18 Sep 2026SOC 2 evidence addedA SOC 2 row entered the index with state Vendor-stated.
18 Sep 2026SOC 1 evidence addedA SOC 1 row entered the index with state Vendor-stated.
18 Sep 2026GDPR evidence addedA GDPR row entered the index with state Vendor-stated.
18 Sep 2026HIPAA evidence addedA HIPAA row entered the index with state Vendor-stated.