- Kind
- Listing
- Issued or listed
- 31 Dec 2019
- Scope
- Summary provided, for full version see https://yembo.ai/legal/consumer/privacy-policy
We will only collect and process Personal Information about you where we have a lawful basis. Lawful bases include consent (where you have given consent), contract (where processing is necessary for the performance of a contract with you (e.g., to deliver the Services you have requested)) and our legitimate interests.
We collect information that you give us when you create an account, contact us, or otherwise access or use our Services, any information you voluntarily submit to us, and information regarding how you use the Services. Specifically, the foregoing includes:
Your internet protocol address (i.e., IP address), browser user-agent string, and non-email authentication.
Your name, email address, postal address, telephone number, and the identity of the agent or other individual who referred you to the Services
Information you submit when inquiring about, or booking, moving services, including your originating and terminating address and certain details about your home (e.g., number of bedrooms, items in your home) that you capture when you take videos or still images
Your responses to surveys that we may ask you to complete for research purposes or to help direct Yembo activities
Browser and device information and information collected through technologies such as cookies, pixel tags, and other technologies.
If you use our Services from a mobile device, that device will send us data about your location based on your phone settings. We will ask you to opt-in before we use GPS or other tools to identify your precise location.
We use the information we collect to:
Deliver and improve the Services and your overall user experience.
To protect, investigate, and deter against fraudulent, unauthorized, or illegal activity.
To compare and verify information for accuracy and update our records.
Email, text, message, or otherwise contact you with information and updates about us and the Services, including, without limitation, on behalf of third party moving companies
To respond to your comments and questions and provide customer service.
To send you information including quotes, confirmations, technical notices, updates, security alerts, and support and administrative messages.
Analyze how you use the Services with tools to help us understand usage and traffic patterns and know if there are problems with the Services.
Create targeted advertising to promote the Services and engage our users.
We do not rent, sell, or share your Personal Information with other people or non-affiliated third parties except with your consent or as necessary to complete any transaction or provide any Service you have requested or authorized.
To help us do our work, we may provide limited access to some of your Personal Information to the following third parties:
Business Partners: We collaborate with third party moving companies to deliver our Services. In these cases, we may share your name, contact information and other details you provided when making an account with our partners.
Service Providers: We work with a wide range of third-party providers, notably our database administrators, cloud computing services, advertising services, data analysts, application service providers, bulk SMS services, and other non-governmental organizations.