Zello

Security and trust center evidence

Zello is what work sounds

zello.com Communications and CPaaSLast verified 2 Nov 2026

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HIPAAVendor-stated

SOC 2Vendor-stated

GDPRVendor-stated

ISO 27001Vendor-stated

CSA STARVerified

DPFVerified

Zello has 2 registry-verified rows and 4 vendor-stated rows in the CertReports index, last verified 2 Nov 2026. The strongest row is HIPAA: Vendor displays a HIPAA badge on its trust centre (claim; BAA availability not yet captured). This page is independent of the vendor’s own trust centre: dates, sources and caveats come from CertReports captures.

Reviewer brief

Zello states on its trust centre as of 29 Sep 2026 that it has a SOC 2 Type 2 report. On its trust centre as of 29 Sep 2026, Zello also states ISO/IEC 27001:2022 and GDPR. Zello displays a HIPAA badge on its trust centre as of 29 Sep 2026, though BAA availability is not captured in this evidence. The vendor is listed in the CSA STAR registry as of 17 Sep 2026, with a Level 1 self-assessment (CAIQ) dated 1 Apr 2024. Zello is listed in the EU-US Data Privacy Framework registry as of 17 Sep 2026, with active EU-US, Swiss-US and UK Extension certifications issued 3 Apr 2026 and running through 3 Apr 2027.

SOC 2 Type 2 and ISO/IEC 27001:2022 stated on trust centre (29 Sep 2026); GDPR also stated.
HIPAA badge displayed on trust centre (29 Sep 2026); BAA availability not confirmed in evidence.
CSA STAR Level 1 self-assessment listed 1 Apr 2024 and EU-US Data Privacy Framework active through 3 Apr 2027 (both as of 17 Sep 2026).

Facts only, each dated; nothing here is inferred, scored or advised. Brief generated 29 Sep 2026; it is regenerated whenever a row changes.

Among communications and cpaas vendors

2verified rows

Category median 1, across 45 indexed communications and cpaas vendors. Zello has more verified rows than 80 percent of them.

frontline communicationspush-to-talkteam messagingvoice communication

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Compliance grid

No public evidence yet for FedRAMP, PCI DSS, Cyber Essentials, ISO 27701, ISO 42001. This does not mean the vendor lacks them; it means nothing public was found at the last check.

Legal artefacts

Standard contractual clauses

On request · Listed on the trust centre as "Standard Contractual Clause (SCC)" · as of 2 Nov 2026

Open

Data processing agreement

On request · Listed on the trust centre as "Data Processing Addendum" · as of 2 Nov 2026

Open

AI and data use policy

On request · Listed on the trust centre as "AI Governance" · as of 2 Nov 2026

Open

Subprocessors

No subprocessor list captured yet.

Security profile

Pen test cadence: report available

Displayed as a security profile from public statements, not as attestations, as of 2 Nov 2026.

Change history

22 Sep 2026DPA changedThe data processing agreement URL changed.
18 Sep 2026GDPR evidence addedA GDPR row entered the index with state Vendor-stated.
18 Sep 2026HIPAA evidence addedA HIPAA row entered the index with state Vendor-stated.
18 Sep 2026ISO/IEC 27001 evidence addedA ISO/IEC 27001 row entered the index with state Vendor-stated.
18 Sep 2026SOC 2 evidence addedA SOC 2 row entered the index with state Vendor-stated.

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