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Regulatory evidence

Deliver digital first customer success with ChurnZero software that helps businesses improve the customer experience and drive

churnzero.comCustomer supportLast verified 21 Sep 2026

ChurnZero against third-party requirements

For each regulation, how many of the requirements it places on your vendors ChurnZero’s public evidence reaches. Open one for every item with its date and source.

Documents on the trust centre

What the vendor lists, typed; public items can be read now, the rest are available on request.

17 documents listed on ChurnZero’s trust centre

compliance.churnzero.com
  • Architecture or data-flow diagram
    • AWS Network Diagramson request · seen 21 Sep 2026
    • Data Flow Diagram (DFD)on request · seen 21 Sep 2026
  • Business continuity and disaster recovery plan
    • Business Continuity Plan (BCP)on request · seen 21 Sep 2026
  • Data processing agreement
    • Data Processing Agreementon request · seen 21 Sep 2026
  • HIPAA assessment report
    • HIPAA Reporton request · seen 21 Sep 2026
  • Incident response plan
    • Data Breach Notificationson request · seen 21 Sep 2026
  • Cyber insurance certificate
    • Cyber Insuranceon request · seen 21 Sep 2026
  • ISO certificate
    • ISO/IEC 27001on request · seen 21 Sep 2026
  • Penetration test report
    • Application Penetration Testingon request · seen 21 Sep 2026
    • Pentest Customer Letteron request · seen 21 Sep 2026
  • Security questionnaire (SIG, CAIQ, HECVAT)
    • CAIQon request · seen 21 Sep 2026
  • Security policy or overview
    • Access Control Policyon request · seen 21 Sep 2026
    • Disk Encryptionon request · seen 21 Sep 2026
    • Secure Development Trainingon request · seen 21 Sep 2026
  • SOC 2 report
    • SOC 2 Reporton request · seen 21 Sep 2026
    • SOC 2 Type 2on request · seen 21 Sep 2026
  • Subprocessor list
    • Subprocessorson request · seen 21 Sep 2026
All articles

This maps third-party obligations to the vendor evidence that may support them. It is not legal advice and never a statement that a vendor or its customers comply; confirm scope and sufficiency with your counsel or auditor. “No public evidence” means nothing public was found at the last check. Citations link to the official text.