Decibel

Security and trust center evidence

Medallia's software platform provides keen insights to improve customer experience, contact center experience, employee experience and

decibelinsight.com AnalyticsLast verified 2 Nov 2026

Vendor website Are you Decibel?

DPFExpired

Decibel has , and 1 expired in the CertReports index, last verified 2 Nov 2026. The strongest row is EU-US Data Privacy Framework: Inactive. This page is independent of the vendor’s own trust centre: dates, sources and caveats come from CertReports captures.

Reviewer brief

Decibel is listed in the EU-US Data Privacy Framework registry with a status of 'Inactive', originally registered 28 Aug 2018, as of 17 Sep 2026. The registry record lists no expiration date for the certification, and the EU-US Data Privacy Framework listing is recorded as expired as of 17 Sep 2026. No public evidence was found for a SOC 2 Type II report for Decibel as of 17 Sep 2026. No public evidence was found for a HIPAA business associate agreement for Decibel as of 17 Sep 2026. No public evidence was found for PCI DSS validation for Decibel as of 17 Sep 2026.

EU-US Data Privacy Framework: listed in registry as 'Inactive', originally registered 28 Aug 2018, recorded as expired (as of 17 Sep 2026).
SOC 2 Type II: no public evidence found (as of 17 Sep 2026).
HIPAA: no public evidence found (as of 17 Sep 2026).

Facts only, each dated; nothing here is inferred, scored or advised. Brief generated 25 Sep 2026; it is regenerated whenever a row changes.

Among analytics vendors

0verified rows

Category median 0, across 275 indexed analytics vendors. Decibel has no registry-verified row yet, like 61 percent of them; its evidence is vendor-stated or reported.

customer experience analyticsdigital experience insightsemployee experience

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Compliance grid

EU-US Data Privacy FrameworkExpired
Inactive
as of 2 Nov 2026
1 source

No public evidence yet for HIPAA, SOC 2, GDPR, FedRAMP, PCI DSS, ISO 27001, CSA STAR, Cyber Essentials, ISO 27701, ISO 42001. This does not mean the vendor lacks them; it means nothing public was found at the last check.