InMoment
Security and trust center evidence
InMoment's customer experience solution goes beyond traditional customer experience (CX) management and combines data, technology &
Summary
InMoment has , and 1 expired in the CertReports index, last verified 2 Nov 2026. The strongest row is EU-US Data Privacy Framework: Inactive. This page is independent of the vendor’s own trust centre: dates, sources and caveats come from CertReports captures.
Reviewer brief
As of 2 Nov 2026, CertReports holds 1 expired row for InMoment, drawn from the Data Privacy Framework list. InMoment previously appeared with EU-US Data Privacy Framework evidence, but the listing is no longer active and CertReports found no renewal as of 2 Nov 2026. No public evidence was found for SOC 2, ISO/IEC 27001, HIPAA and GDPR as of 2 Nov 2026; that is a gap in the public record, not a finding of non-coverage, and the vendor can supply it under NDA.
- EU-US Data Privacy Framework: Inactive, expired as of 2 Nov 2026
Facts only, each dated; nothing here is inferred, scored or advised.
Among customer support vendors
0verified rows
Category median 1, across 110 indexed customer support vendors. InMoment has no registry-verified row yet, like 36 percent of them; its evidence is vendor-stated or reported.
customer experiencecustomer feedbackcx managementsentiment analysis
Compare with similar vendors
Pick your own comparisonCompliance grid
Legal artefacts
No DPA, BAA or subprocessor list has been captured from a public page yet. Registry rows above do not depend on this.
Subprocessors
No subprocessor list captured yet.
Change history
- 18 Sep 2026First indexed by CertReports3 evidence rows across 1 framework entered the index.
Similar vendors with evidence
Related by product tags and the Customer support category, ranked by shared tags, description similarity and overlapping evidence. Never by popularity.
GetFeedback
Customer support
The GetFeedback customer experience (CX) platform helps you understand why, so you can take action when it matters
Emojot
Customer support
AI-powered customer experience software to capture feedback, analyze sentiment, and drive real-time engagement across all
VOCI Technologies
Customer support
Medallia's software platform provides keen insights to improve customer experience, contact center experience, employee experience and
Engageware
Customer support
Virtual Event AI in CX summit: From proof of concept to proof of value in regulated industries Register now The most used AI-powered
Evidence against regulations
All regulations for InMomentHow much of each regulation’s vendor requirements InMoment’s public evidence reaches.
Reviewing a vendor on public evidence
All articlesWhat Is Third-Party Risk Management (TPRM)? A Practical Guide
Solomon Amos · 2 Nov 2026 · 10 min read
What Is a Trust Centre? Vendor Evidence vs Office Settings
Solomon Amos · 28 Oct 2026 · 10 min read