Interactions

Security and trust center evidence

Interactions is now part of SoundHound AI, combining agentic AI and human-assisted understanding into a powerful conversational AI

interactions.com AI assistantsLast verified 26 Oct 2026

Vendor website Are you Interactions?

PCI DSSVerified

DPFVerified

Interactions has 2 registry-verified rows in the CertReports index, last verified 26 Oct 2026. The strongest row is PCI DSS: Listed on the Visa Global Registry as PCI DSS validated through 2027-01-31. This page is independent of the vendor’s own trust centre: dates, sources and caveats come from CertReports captures.

Reviewer brief

As of 26 Oct 2026, CertReports holds 2 registry-verified rows for Interactions, drawn from the Visa Global Registry and the Data Privacy Framework list. Interactions is listed in the Visa Global Registry of Service Providers for PCI DSS (Listed on the Visa Global Registry as PCI DSS validated through 2027-01-31), dated 5 Jun 2017, assessed by Payment Software Company (PSC). No public evidence was found for SOC 2, ISO/IEC 27001, HIPAA and GDPR as of 26 Oct 2026; that is a gap in the public record, not a finding of non-coverage, and the vendor can supply it under NDA.

PCI DSS: Listed on the Visa Global Registry as PCI DSS validated through 2027-01-31, verified as of 26 Oct 2026
EU-US Data Privacy Framework: Active: EU-US Certification, SW-US Certification, UK Extension Certification, verified as of 26 Oct 2026

Facts only, each dated; nothing here is inferred, scored or advised.

Among ai assistants vendors

2verified rows

Category median 0, across 28 indexed ai assistants vendors. Interactions has more verified rows than 93 percent of them.

conversational aicustomer service automationnatural language understandingvoice ai

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Compliance grid

No public evidence yet for HIPAA, SOC 2, GDPR, FedRAMP, ISO 27001, CSA STAR, Cyber Essentials, ISO 27701, ISO 42001. This does not mean the vendor lacks them; it means nothing public was found at the last check.

Legal artefacts

No DPA, BAA or subprocessor list has been captured from a public page yet. Registry rows above do not depend on this.

Subprocessors

No subprocessor list captured yet.

Change history

19 Oct 2026PCI DSS renewedExpiry moved from 2026-10-31 to 2027-01-31.
19 Oct 2026PCI DSS auditor changedAuditor changed from Security Risk Advisors to Payment Software Company (PSC).
18 Sep 2026First indexed by CertReports2 evidence rows across 2 frameworks entered the index.