SoundHound
Security and trust center evidence
SoundHound AI's OASYS platform powers voice-native AI agents that resolve service, operations, and commerce conversations for enterprise
Summary
SoundHound has 1 registry-verified row in the CertReports index, last verified 2 Nov 2026. The strongest row is EU-US Data Privacy Framework: Active: SW-US Certification, EU-US Certification, UK Extension Certification. This page is independent of the vendor’s own trust centre: dates, sources and caveats come from CertReports captures.
Reviewer brief
As of 2 Nov 2026, CertReports holds 1 registry-verified row for SoundHound, drawn from the Data Privacy Framework list. SoundHound is listed in the Data Privacy Framework list for EU-US Data Privacy Framework (Active: SW-US Certification, EU-US Certification, UK Extension Certification), dated 11 Dec 2018. No public evidence was found for SOC 2, ISO/IEC 27001, HIPAA and GDPR as of 2 Nov 2026; that is a gap in the public record, not a finding of non-coverage, and the vendor can supply it under NDA.
- EU-US Data Privacy Framework: Active: SW-US Certification, EU-US Certification, UK Extension Certification, verified as of 2 Nov 2026
Facts only, each dated; nothing here is inferred, scored or advised.
Among e-commerce vendors
1verified rows
Category median 1, across 128 indexed e-commerce vendors. SoundHound has more verified rows than 34 percent of them.
conversational aicustomer service automationvoice ai agentsvoice commerce
Compare with similar vendors
Pick your own comparisonCompliance grid
Legal artefacts
No DPA, BAA or subprocessor list has been captured from a public page yet. Registry rows above do not depend on this.
Subprocessors
No subprocessor list captured yet.
Change history
- 18 Sep 2026First indexed by CertReports1 evidence row across 1 framework entered the index.
Similar vendors with evidence
Related by product tags and the E-commerce category, ranked by shared tags, description similarity and overlapping evidence. Never by popularity.
Interactions
AI assistants
Interactions is now part of SoundHound AI, combining agentic AI and human-assisted understanding into a powerful conversational AI
Retell AI
AI tools
Supercharge Your Contact Center Operations with AI Phone Agents
Voicify
AI assistants
AI-powered voice assistants that enhance operational efficiency and elevates customer
VTEX
E-commerce
Modernize your stack and drive operational results with an AI-Native unified commerce
Evidence against regulations
All regulations for SoundHoundHow much of each regulation’s vendor requirements SoundHound’s public evidence reaches.
Reviewing a vendor on public evidence
All articlesWhat Is Third-Party Risk Management (TPRM)? A Practical Guide
Solomon Amos · 2 Nov 2026 · 10 min read
What Is a Trust Centre? Vendor Evidence vs Office Settings
Solomon Amos · 28 Oct 2026 · 10 min read