Explainers
What Is Third-Party Risk Management (TPRM)? A Practical Guide
Solomon Amos · 2 Nov 2026 · 10 min read
RingCentral
GDPR evidence
Power the voice of your business with RingCentral Agentic Voice AI, including AI Receptionist (AIR), AI Virtual Assistant (AVA), & AI
Vendor-statedRingCentral and GDPR
RingCentral states it holds a data processing agreement. CertReports captured this on 2 Nov 2026 from its trust centre (Drata); it is a vendor statement, not an independent confirmation.
Evidence
Vendor-statedVendor states GDPR on its trust centre
as of 2 Nov 2026 · confidence 80%| Source | Captured | Quote | Links |
|---|---|---|---|
RingCentral trust centre (Drata) Vendor trust centre · HTTP 200 | 1 Nov 2026 | GDPR | |
RingCentral trust centre (Drata) Vendor trust centre · HTTP 200 | 31 Oct 2026 | GDPR | |
RingCentral trust centre (Drata) Vendor trust centre · HTTP 200 | 29 Oct 2026 | GDPR | |
RingCentral trust centre (Drata) Vendor trust centre · HTTP 200 | 27 Oct 2026 | GDPR | |
RingCentral trust centre (Drata) Vendor trust centre · HTTP 200 | 25 Oct 2026 | GDPR | |
RingCentral trust centre (Drata) Vendor trust centre · HTTP 200 | 23 Oct 2026 | GDPR | |
RingCentral trust centre (Drata) Vendor trust centre · HTTP 200 | 21 Oct 2026 | GDPR | |
RingCentral trust centre (Drata) Vendor trust centre · HTTP 200 | 19 Oct 2026 | GDPR | |
RingCentral trust centre (Drata) Vendor trust centre · HTTP 200 | 17 Oct 2026 | GDPR | |
RingCentral trust centre (Drata) Vendor trust centre · HTTP 200 | 15 Oct 2026 | GDPR | |
RingCentral trust centre (Drata) Vendor trust centre · HTTP 200 | 13 Oct 2026 | GDPR | |
RingCentral trust centre (Drata) Vendor trust centre · HTTP 200 | 11 Oct 2026 | GDPR | |
RingCentral trust centre (Drata) Vendor trust centre · HTTP 200 | 9 Oct 2026 | GDPR | |
RingCentral trust centre (Drata) Vendor trust centre · HTTP 200 | 7 Oct 2026 | GDPR | |
RingCentral trust centre (Drata) Vendor trust centre · HTTP 200 | 5 Oct 2026 | GDPR | |
RingCentral trust centre (Drata) Vendor trust centre · HTTP 200 | 3 Oct 2026 | GDPR | |
RingCentral trust centre (Drata) Vendor trust centre · HTTP 200 | 1 Oct 2026 | GDPR | |
RingCentral trust centre (Drata) Vendor trust centre · HTTP 200 | 29 Sep 2026 | GDPR | |
RingCentral trust centre (Drata) Vendor trust centre · HTTP 200 | 27 Sep 2026 | GDPR | |
RingCentral trust centre (Drata) Vendor trust centre · HTTP 200 | 25 Sep 2026 | GDPR | |
RingCentral trust centre (Drata) Vendor trust centre · HTTP 200 | 21 Sep 2026 | GDPR | |
RingCentral trust centre (Drata) Vendor trust centre · HTTP 200 | 18 Sep 2026 | GDPR |
VerifiedActive: UK Extension Certification, EU-US Certification, SW-US Certification
as of 2 Nov 2026 · confidence 100%- Kind
- Listing
- Issued or listed
- 17 Oct 2017
- Expires or valid through
- 14 Jul 2027
- Scope
- 1) Your contact information/Identifiers: Name, username, email address, phone number, identity documents, IP address, and any other identifiers a user provides when accessing or using the Apps or Services; 2) Your payment information: Billing name, address, and credit card or other payment information; 3) Social media profiles, LinkedIn URLs, custom profiles and any other information about you that you may voluntarily provide or any information about you that may be publicly available. 4) Account information: Account holders’ usernames and account numbers, RingCentral phone number, language preference, title, department. 5) Information about your use of non-RingCentral Services through integrations with our Websites, Apps and Services or otherwise: single-sign-on service tokens, Google/Apple/Microsoft sign in tokens. 6) User content: Files, any content of communication in any format (including but not limited to documents, SMS, pictures, transcripts, notes, recordings, voicemails, etc.) or other information you or another user or participant upload, provide, grant access to or otherwise implement. 7) Service Usage Data: Device information; System logs, including usage logs, backend logs, client logs; Internal feature usage analytics; Cookie identifiers; Traffic data about the communications that take place through our platform (such as chat, video conferencing) which include, network monitoring data, and call detail records produced by a telephone call or other telecommunications transactions. The call detail record contains various attributes of the call, such as time, duration, completion status, source number and destination number; Quality of Service data; Fraud and threat analysis data; Connection type and related information (e.g., connected over WiFi) 8) Geolocation information: Information about where you are located when using the Services. 9) Inferred or derived data: Inferred or derived data may include a summary of information included in recorded content processed by conversation intelligence. Users and participants control the content they provide. 10)Your communications with us: Surveys, voice and video calls and related recordings and transcripts, emails and messages, interactions with chatbots available as part of our Services or Websites, etc. 11) Any personal information that a user or guest voluntarily provides through their use of the Services, including synchronizing contact information, or through integrations with other applications. We use your personal information for the following purposes, to: Communicate with you; Verify your identity to prevent fraud in compliance with applicable law; Create your account; Provide you with RingCentral Services including respond to your requests for support; Develop and improve the RingCentral Services; Manage your order and our customer relationship; Market and advertise our Services; Perform surveys; Provide internal training and ensure quality assurance; Improve and optimize your interactions with our teams; Connect you to and optimize your experience using our Website, Apps, and Services; Provide customers dashboards and reports; Conduct fraud and threat analysis and, detect and prevent spam or unlawful or abusive activity or other violations of our Acceptable Use Policy; Monitor performance of our data centers and networks; Conduct analytics to improve RingCentral’s Website, App and Service performance; Personalize your experience with our Websites, Apps and Services; Comply with applicable law including those regulating call detail records; and Perform billing for our Services. We may use artificial intelligence, machine learning, or other similar technology to provide, maintain, support, and improve our Services and our interactions with you. We do not pass any individual's consent to receive SMS from RingCentral to any third party. We do not share phone numbers with third parties for the purpose of allowing those third parties to send SMS.
| Source | Captured | Quote | Links |
|---|---|---|---|
Data Privacy Framework list Official registry · HTTP 200 | 2 Nov 2026 | RingCentral Inc.: Active: UK Extension Certification, EU-US Certification, SW-US Certification | Live pagesha256 64975667ba |
What GDPR means, and what it does not
"GDPR compliant" is a claim, not a certification. The verifiable facts are a public DPA, SCC usage, an EU representative, data residency options and a Data Privacy Framework listing.
Read the GDPR guide and browse all vendors with evidenceQuestions buyers ask
Is RingCentral GDPR compliant?
There is no GDPR certification in general use. The verifiable facts are a public data processing agreement, standard contractual clauses, an EU representative and a Data Privacy Framework listing. See the legal artefacts and the DPF row on this page, each with its capture date.
How does CertReports verify this?
Every state carries a capture date, a source and a snapshot link. Registry rows come from the official registry data; vendor statements come from the vendor’s own page or trust centre; nothing is inferred. Vendors can dispute any row and corrections ship within two business days.
Change history
- 22 Sep 2026DPA changedThe data processing agreement URL changed.
- 18 Sep 2026GDPR evidence addedA GDPR row entered the index with state Vendor-stated.
Alternatives with GDPR evidence
Similar vendors (shared product tags or the Communications and CPaaS category) whose GDPR row is verified or vendor-stated, ranked by similarity.
Dialpad
Communications and CPaaS
The only AI-driven, cloud-native business communications
SignalWire
Communications and CPaaS
Build AI voice agents, contact centers, and unified communications on one programmable
8x8
Communications and CPaaS
8x8 business VoIP helps you serve your customers better with mobile, flexible solutions that help you do business anywhere
Five9
Communications and CPaaS
Five9 delivers reliable cloud contact centre and AI services that empower organisations to deliver extraordinary customer
Twilio
Communications and CPaaS
Build amazing customer experiences on the Twilio platform with APIs for SMS, RCS, voice, and email, plus conversational AI for smarter
Understand GDPR evidence
All articlesHow-to
Vendor Security Questionnaire Questions Answered by Public Evidence
Solomon Amos · 26 Sep 2026 · 8 min read