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ServiceNow

GDPR evidence

servicenow.comIT managementLast verified 17 Sep 2026
GDPR mark, CertReports state No public evidenceNo public evidence

ServiceNow and GDPR

CertReports found no public GDPR evidence for ServiceNow as of unknown date. This does not mean the vendor is non-compliant. It means CertReports found no public evidence at the last check.

Evidence

VerifiedActive: SW-US Certification, EU-US Certification, UK Extension Certification
as of 17 Sep 2026 · confidence 100%
Kind
listing
Issued or listed
7 Oct 2016
Expires or valid through
6 Jan 2027
Scope
ServiceNow, Inc. ("ServiceNow") is a leading provider of enterprise cloud computing solutions that define, structure, manage and automate services across the global enterprise (the "Subscription Service") and related support services (the "Support Service") as well as expert services, including professional services, training, and certification (the "Expert Services"). The Subscription Service, Support Service and the Expert Services are collectively referred to as the "Service". In connection with the Service, customers submit electronic data, which may include personal data about their EEA and Swiss employees, clients, or other individuals, to ServiceNow's servers. ServiceNow hosts and processes the electronic data, including any personal data contained therein, at the direction of and pursuant to the instructions of its customers. ServiceNow accesses the electronic data, including any personal data contained therein, as necessary to provide and support the Service, including updating the Service and addressing customer support issues. In some cases, in accordance with our customer agreements, we may disclose personal data to business partners, affiliates, or other service providers (collectively, “Subprocessors”) to provide services on our behalf or on behalf of our customers. ServiceNow maintains onward transfer agreements with its Subprocessors in compliance with our Data Privacy Framework obligations. ServiceNow also obtains certain personal data, such as contact information, about customers' representatives in connection with ServiceNow’s account management activities. In addition, ServiceNow obtains, uses, discloses, and otherwise processes personal data regarding ServiceNow's current and former EEA and Swiss employees and job applicants for recruitment and human resources management, including managing all aspects of the employment relationship. ServiceNow may disclose personal data relating to the Service or to current and former employees and job applicants as detailed in our Data Privacy Framework Policy and Data Privacy Framework Human Resources Policy.
SourceCapturedQuoteLinks
Data Privacy Framework list
Official registry · HTTP 200
17 Sep 2026ServiceNow, Inc.: Active: SW-US Certification, EU-US Certification, UK Extension Certification
Live pagesha256 cba82d8979
ExpiredInactive
as of 17 Sep 2026 · confidence 100%
Kind
listing
Issued or listed
27 May 2018
Scope
Fairchild Consulting Services, LLC ("Fairchild Resiliency Systems") is a provider of enterprise cloud computing solutions that automates business continuity and IT disaster recovery planning. (the "Subscription Service") and related support services (the "Support Service") as well as expert services, including professional services, consulting, and training (the "Expert Services"). The Subscription Service, Support Service and the Expert Services are collectively referred to as the "Service". In connection with the Service, customers submit electronic data, which may include personal data about their employees, clients or other individuals, to Fairchild Resiliency Systems' servers. Fairchild Resiliency Systems hosts and processes the electronic data, including any personal data contained therein, at the direction of and pursuant to the instructions of its customers. Fairchild Resiliency Systems accesses the electronic data, including any personal data contained therein, as necessary to provide and support the Service, including updating the Service and addressing customer support issues. In some cases, in accordance with our customer agreements, we may disclose personal data to business partners and affiliates to provide services on our behalf or on behalf of our customers. Fairchild Resiliency Systems also obtains certain personal data, such as contact information, about customers' representatives in connection with maintaining Fairchild Resiliency Systems' relationships with and providing the Service to customers.
SourceCapturedQuoteLinks
Data Privacy Framework list
Official registry · HTTP 200
17 Sep 2026Fairchild Resiliency Systems: Inactive
Live pagesha256 d3712eeeee
What GDPR means, and what it does not

"GDPR compliant" is a claim, not a certification. The verifiable facts are a public DPA, SCC usage, an EU representative, data residency options and a Data Privacy Framework listing.

Read the GDPR guide and browse all vendors with evidence

Questions buyers ask

Is ServiceNow GDPR compliant?

There is no GDPR certification in general use. The verifiable facts are a public data processing agreement, standard contractual clauses, an EU representative and a Data Privacy Framework listing. See the legal artefacts and the DPF row on this page, each with its capture date.

How does CertReports verify this?

Every state carries a capture date, a source and a snapshot link. Registry rows come from the official registry data; vendor statements come from the vendor’s own page or trust centre; nothing is inferred. Vendors can dispute any row and corrections ship within two business days.

Alternatives with GDPR evidence

Similar vendors (shared product tags or the IT management category) whose GDPR row is verified or vendor-stated, ranked by similarity.

No IT management vendor has GDPR evidence in the index yet.