ServiceNow
Security and trust center evidence
ServiceNow delivers digital workflows that create great experiences and unlock productivity for employees and the
Summary
ServiceNow has 3 registry-verified rows and 1 third-party reported row in the CertReports index, last verified 31 Oct 2026. The strongest row is FedRAMP: FedRAMP Authorized. This page is independent of the vendor’s own trust centre: dates, sources and caveats come from CertReports captures.
Reviewer brief
As of 19 Sep 2026, ServiceNow is listed in the FedRAMP registry as FedRAMP Authorized, issued 12 Aug 2019 and assessed by Kratos. ServiceNow is listed in the CSA STAR registry with a STAR Level 2 certification and Trusted Cloud Provider status, issued 27 Feb 2019, as of 17 Sep 2026. The CSA STAR registry states that ServiceNow's Level 2 certification is built on an ISO/IEC 27001 certification issued 27 Feb 2019, as of 17 Sep 2026. ServiceNow is listed in the EU-US Data Privacy Framework registry as active, covering the SW-US Certification, the EU-US Certification, and the UK Extension Certification, as of 17 Sep 2026. ServiceNow's EU-US Data Privacy Framework certification was originally issued 7 Oct 2016 and is current through 6 Jan 2027, as of 17 Sep 2026.
- FedRAMP Authorized - listed in the FedRAMP registry, issued 12 Aug 2019, assessor Kratos (as of 19 Sep 2026)
- CSA STAR Level 2 certification, Trusted Cloud Provider status, issued 27 Feb 2019; registry states it is built on an ISO/IEC 27001 certification (as of 17 Sep 2026)
- EU-US Data Privacy Framework - active (SW-US, EU-US, UK Extension Certifications), current through 6 Jan 2027 (as of 17 Sep 2026)
Facts only, each dated; nothing here is inferred, scored or advised. Brief generated 19 Sep 2026; it is regenerated whenever a row changes.
Among it management vendors
3verified rows
Category median 1, across 53 indexed it management vendors. ServiceNow has more verified rows than 92 percent of them.
enterprise service managementitsmno-code platformworkflow automation
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FedRAMPVerifiedFedRAMP Authorized
as of 31 Oct 202645 sources · Kratos
ISO/IEC 27001ReportedCSA STAR Level 2 certification on the registry, which is built on an ISO/IEC 27001 certification
as of 26 Oct 20266 sources
CSA STARVerifiedSTAR Level 2 certification, Trusted Cloud Provider
as of 26 Oct 20266 sources
EU-US Data Privacy FrameworkVerifiedActive: SW-US Certification, EU-US Certification, UK Extension Certification
as of 26 Oct 20263 sources
Legal artefacts
No DPA, BAA or subprocessor list has been captured from a public page yet. Registry rows above do not depend on this. Check the vendor trust centre.
Subprocessors
No subprocessor list captured yet.
Change history
- 19 Sep 2026Trust centre movedTrust centre URL is now https://trust.servicenow.com/.
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Evidence against regulations
All regulations for ServiceNowHow much of each regulation’s vendor requirements ServiceNow’s public evidence reaches.
Reviewing a vendor on public evidence
All articlesWhat Is a Trust Centre? Vendor Evidence vs Office Settings
Solomon Amos · 28 Oct 2026 · 10 min read