Use processors that provide sufficient guarantees
A controller shall use only processors providing sufficient guarantees to implement appropriate technical and organisational measures.
Independent security assurance
Evidence foundA current SOC 2 report or ISO/IEC 27001 certificate is the usual evidence that a supplier operates appropriate security measures.
- SOC 2Vendor states SOC 2 on its trust centreas of 21 Sep 2026
- SOC 2 report"SOC 2 Type 2 Report 2025" on the trust centreas of 21 Sep 2026
Security testing and documentation
Evidence foundA penetration test report, a completed standard questionnaire (SIG, CAIQ, HECVAT) or security documentation shows how the supplier tests and runs its controls.
- Penetration testingPenetration testing: annualas of 21 Sep 2026
- Penetration test report"Ticketure Mobile App Penetration Test December 2025 - Summary" on the trust centreas of 21 Sep 2026
- Penetration test report"Ticketure Web App Penetration Test December 2025 - Summary" on the trust centreas of 21 Sep 2026
- Security policy or overview"Information Security Policy" on the trust centreas of 21 Sep 2026