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Ticketure

Regulatory evidence

Ticketing software for museums, zoos and

ticketure.comCustomer supportLast verified 21 Sep 2026

Ticketure against third-party requirements

For each regulation, how many of the requirements it places on your vendors Ticketure’s public evidence reaches. Open one for every item with its date and source.

Documents on the trust centre

What the vendor lists, typed; public items can be read now, the rest are available on request.

8 documents listed on Ticketure’s trust centre

trust.ticketure.com
  • SOC 2 bridge letter
    • SOC 2 Type 2 Bridge Letter July 2026on request · seen 21 Sep 2026
  • Business continuity and disaster recovery plan
    • Business Continuity and Disaster Recovery Planon request · seen 21 Sep 2026
  • Incident response plan
    • Incident Response Planon request · seen 21 Sep 2026
  • PCI DSS attestation of compliance
    • PCI DSS AoC - January 2026on request · seen 21 Sep 2026
  • Penetration test report
    • Ticketure Mobile App Penetration Test December 2025 - Summaryon request · seen 21 Sep 2026
    • Ticketure Web App Penetration Test December 2025 - Summaryon request · seen 21 Sep 2026
  • Security policy or overview
    • Information Security Policyon request · seen 21 Sep 2026
  • SOC 2 report
    • SOC 2 Type 2 Report 2025on request · seen 21 Sep 2026

What the vendor says

Answers the vendor publishes to questions buyers ask, quoted with the link to where it says so.

  • Data retention and deletion

    What are your backup frequency, retention, and recovery objectives (RPO/RTO)?

    Please refer to our Business Continuity and Disaster Recovery Plan for complete details. Our core metrics include: - Backup Frequency: Daily - Data Retention Period: 35 days - Recovery Point Objective (RPO): 1 hour - Recovery Time Objective (RTO): 12 hours

    as of 21 Sep 2026Source

All articles

This maps third-party obligations to the vendor evidence that may support them. It is not legal advice and never a statement that a vendor or its customers comply; confirm scope and sufficiency with your counsel or auditor. “No public evidence” means nothing public was found at the last check. Citations link to the official text.