Ticketure

Security and trust center evidence

Ticketing software for museums, zoos and

ticketure.com Customer supportLast verified 2 Nov 2026

Request the report Are you Ticketure?

SOC 2Vendor-stated

PCI DSSVendor-stated

Cyber EssentialsVendor-stated

DPFVerified

Ticketure has 1 registry-verified row and 3 vendor-stated rows in the CertReports index, last verified 2 Nov 2026. The strongest row is SOC 2: Vendor states SOC 2 on its trust centre. This page is independent of the vendor’s own trust centre: dates, sources and caveats come from CertReports captures.

Reviewer brief

As of 2 Nov 2026, CertReports holds 1 registry-verified row and 3 vendor-stated rows for Ticketure, drawn from its trust centre (Vanta) and the Data Privacy Framework list. Ticketure is listed in the Data Privacy Framework list for EU-US Data Privacy Framework (Active: EU-US Certification, SW-US Certification, UK Extension Certification), dated 4 Dec 2025. Ticketure states on its trust centre that it holds a SOC 2 Type II report, a PCI DSS attestation of compliance and an Cyber Essentials certificate, captured 21 Sep 2026; these are vendor statements, not independent confirmations. No public evidence was found for ISO/IEC 27001, HIPAA, GDPR and FedRAMP as of 2 Nov 2026; that is a gap in the public record, not a finding of non-coverage, and the vendor can supply it under NDA.

EU-US Data Privacy Framework: Active: EU-US Certification, SW-US Certification, UK Extension Certification, verified as of 2 Nov 2026
SOC 2: Vendor states SOC 2 on its trust centre, vendor-stated as of 21 Sep 2026
PCI DSS: Vendor states PCI DSS 4.0.1 on its trust centre, vendor-stated as of 21 Sep 2026

Facts only, each dated; nothing here is inferred, scored or advised.

Among customer support vendors

1verified rows

Category median 1, across 110 indexed customer support vendors. Ticketure has more verified rows than 36 percent of them.

admissions managementattraction managementmembership managementticketing

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Compliance grid

No public evidence yet for HIPAA, GDPR, FedRAMP, ISO 27001, CSA STAR, ISO 27701, ISO 42001. This does not mean the vendor lacks them; it means nothing public was found at the last check.

Legal artefacts

Subprocessor list

Public · 15 subprocessors listed on the trust centre · as of 21 Sep 2026

Open

Public · as of 21 Sep 2026

Open

Public trust centre documents

Public · UK Cyber Essentials Certificate · as of 18 Sep 2026

Open

Subprocessors (15)

Amazon Web ServicesData Hosting · United States (US-West-2 & US-East-2) & United Kingdom (EU-West-2)
AN
AnthropicGenerative AI model inference services · United States
AtlassianInternal Ticket Tracking · United States
EL
ElasticCloudApplication Logging · United States
FivetranETL for Snowflake · United States (GCP us-east4)
GoogleGoogle Workspace · United States
HubSpotMarketing Platform · United States
MailGunEmail Service Provider · United States
SA
SalesVuTicketure Retail · United States
SigmaBusiness Intelligence · United States (AWS US-West-2)
SlackChat Communications · United States
SnowflakeData Warehouse · United States
StripePayment Service Provider · United States
TwilioSMS Messaging · United States
VA
ValuecaseCustomer Onboarding · Germany

Security profile

Pen test cadence: annual

Displayed as a security profile from public statements, not as attestations, as of 21 Sep 2026.

Change history

18 Sep 2026Cyber Essentials evidence addedA Cyber Essentials row entered the index with state Vendor-stated.
18 Sep 2026PCI DSS evidence addedA PCI DSS row entered the index with state Vendor-stated.
18 Sep 2026SOC 2 evidence addedA SOC 2 row entered the index with state Vendor-stated.
18 Sep 2026Subprocessor added: Amazon Web ServicesAmazon Web Services appeared on the subprocessor list.
18 Sep 2026Subprocessor added: AnthropicAnthropic appeared on the subprocessor list.
18 Sep 2026Subprocessor added: AtlassianAtlassian appeared on the subprocessor list.
18 Sep 2026Subprocessor added: ElasticCloudElasticCloud appeared on the subprocessor list.
18 Sep 2026Subprocessor added: FivetranFivetran appeared on the subprocessor list.
18 Sep 2026Subprocessor added: GoogleGoogle appeared on the subprocessor list.
18 Sep 2026Subprocessor added: HubSpotHubSpot appeared on the subprocessor list.

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