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WalkMe

GDPR evidence

WalkMe provides a platform for on-boarding and simplifying of user experience in web based

walkme.comProductivityLast verified 2 Nov 2026
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GDPR mark, CertReports state Vendor-stated as of 2 Nov 2026Vendor-stated

WalkMe and GDPR

WalkMe states it holds a data processing agreement. CertReports captured this on 2 Nov 2026 from its trust centre (Drata); it is a vendor statement, not an independent confirmation.

Evidence

Vendor-statedVendor states GDPR on its trust centre
as of 2 Nov 2026 · confidence 80%
SourceCapturedQuoteLinks
WalkMe trust centre (Drata)
Vendor trust centre · HTTP 200
1 Nov 2026GDPR
Live page Snapshotsha256 11bd42950c
WalkMe trust centre (Drata)
Vendor trust centre · HTTP 200
31 Oct 2026GDPR
Live page Snapshotsha256 e3cd56c404
WalkMe trust centre (Drata)
Vendor trust centre · HTTP 200
29 Oct 2026GDPR
Live page Snapshotsha256 250e090c97
WalkMe trust centre (Drata)
Vendor trust centre · HTTP 200
27 Oct 2026GDPR
Live page Snapshotsha256 d4242823b8
WalkMe trust centre (Drata)
Vendor trust centre · HTTP 200
25 Oct 2026GDPR
Live page Snapshotsha256 71b703537a
WalkMe trust centre (Drata)
Vendor trust centre · HTTP 200
23 Oct 2026GDPR
Live page Snapshotsha256 1c26fe136e
WalkMe trust centre (Drata)
Vendor trust centre · HTTP 200
21 Oct 2026GDPR
Live page Snapshotsha256 7e306b632b
WalkMe trust centre (Drata)
Vendor trust centre · HTTP 200
19 Oct 2026GDPR
Live page Snapshotsha256 353cf699e1
WalkMe trust centre (Drata)
Vendor trust centre · HTTP 200
17 Oct 2026GDPR
Live page Snapshotsha256 6b01d9db15
WalkMe trust centre (Drata)
Vendor trust centre · HTTP 200
15 Oct 2026GDPR
Live page Snapshotsha256 dca37b01ae
WalkMe trust centre (Drata)
Vendor trust centre · HTTP 200
13 Oct 2026GDPR
Live page Snapshotsha256 eb4063ce79
WalkMe trust centre (Drata)
Vendor trust centre · HTTP 200
11 Oct 2026GDPR
Live page Snapshotsha256 5a20341a77
WalkMe trust centre (Drata)
Vendor trust centre · HTTP 200
9 Oct 2026GDPR
Live page Snapshotsha256 105422cd81
WalkMe trust centre (Drata)
Vendor trust centre · HTTP 200
7 Oct 2026GDPR
Live page Snapshotsha256 60874d3bbd
WalkMe trust centre (Drata)
Vendor trust centre · HTTP 200
5 Oct 2026GDPR
Live page Snapshotsha256 b23a08ad5e
WalkMe trust centre (Drata)
Vendor trust centre · HTTP 200
3 Oct 2026GDPR
Live page Snapshotsha256 bba924248e
WalkMe trust centre (Drata)
Vendor trust centre · HTTP 200
1 Oct 2026GDPR
Live page Snapshotsha256 118e79168f
WalkMe trust centre (Drata)
Vendor trust centre · HTTP 200
29 Sep 2026GDPR
Live page Snapshotsha256 ad3cccef0f
WalkMe trust centre (Drata)
Vendor trust centre · HTTP 200
27 Sep 2026GDPR
Live page Snapshotsha256 02ca43e8d4
WalkMe trust centre (Drata)
Vendor trust centre · HTTP 200
25 Sep 2026GDPR
Live page Snapshotsha256 a3d985d753
WalkMe trust centre (Drata)
Vendor trust centre · HTTP 200
21 Sep 2026GDPR
Live page Snapshotsha256 df8c230b8d
WalkMe trust centre (Drata)
Vendor trust centre · HTTP 200
18 Sep 2026GDPR
Live page Snapshotsha256 9b9533f1c0
This is wrong
Vendor-statedVendor states ISO/IEC 27701 on its trust centre
as of 2 Nov 2026 · confidence 80%
SourceCapturedQuoteLinks
WalkMe trust centre (Drata)
Vendor trust centre · HTTP 200
1 Nov 2026ISO/IEC 27701
Live page Snapshotsha256 11bd42950c
WalkMe trust centre (Drata)
Vendor trust centre · HTTP 200
31 Oct 2026ISO/IEC 27701
Live page Snapshotsha256 e3cd56c404
WalkMe trust centre (Drata)
Vendor trust centre · HTTP 200
29 Oct 2026ISO/IEC 27701
Live page Snapshotsha256 250e090c97
WalkMe trust centre (Drata)
Vendor trust centre · HTTP 200
27 Oct 2026ISO/IEC 27701
Live page Snapshotsha256 d4242823b8
WalkMe trust centre (Drata)
Vendor trust centre · HTTP 200
25 Oct 2026ISO/IEC 27701
Live page Snapshotsha256 71b703537a
WalkMe trust centre (Drata)
Vendor trust centre · HTTP 200
23 Oct 2026ISO/IEC 27701
Live page Snapshotsha256 1c26fe136e
WalkMe trust centre (Drata)
Vendor trust centre · HTTP 200
21 Oct 2026ISO/IEC 27701
Live page Snapshotsha256 7e306b632b
WalkMe trust centre (Drata)
Vendor trust centre · HTTP 200
19 Oct 2026ISO/IEC 27701
Live page Snapshotsha256 353cf699e1
WalkMe trust centre (Drata)
Vendor trust centre · HTTP 200
17 Oct 2026ISO/IEC 27701
Live page Snapshotsha256 6b01d9db15
WalkMe trust centre (Drata)
Vendor trust centre · HTTP 200
15 Oct 2026ISO/IEC 27701
Live page Snapshotsha256 dca37b01ae
WalkMe trust centre (Drata)
Vendor trust centre · HTTP 200
13 Oct 2026ISO/IEC 27701
Live page Snapshotsha256 eb4063ce79
WalkMe trust centre (Drata)
Vendor trust centre · HTTP 200
11 Oct 2026ISO/IEC 27701
Live page Snapshotsha256 5a20341a77
WalkMe trust centre (Drata)
Vendor trust centre · HTTP 200
9 Oct 2026ISO/IEC 27701
Live page Snapshotsha256 105422cd81
WalkMe trust centre (Drata)
Vendor trust centre · HTTP 200
7 Oct 2026ISO/IEC 27701
Live page Snapshotsha256 60874d3bbd
WalkMe trust centre (Drata)
Vendor trust centre · HTTP 200
5 Oct 2026ISO/IEC 27701
Live page Snapshotsha256 b23a08ad5e
WalkMe trust centre (Drata)
Vendor trust centre · HTTP 200
3 Oct 2026ISO/IEC 27701
Live page Snapshotsha256 bba924248e
WalkMe trust centre (Drata)
Vendor trust centre · HTTP 200
1 Oct 2026ISO/IEC 27701
Live page Snapshotsha256 118e79168f
WalkMe trust centre (Drata)
Vendor trust centre · HTTP 200
29 Sep 2026ISO/IEC 27701
Live page Snapshotsha256 ad3cccef0f
WalkMe trust centre (Drata)
Vendor trust centre · HTTP 200
27 Sep 2026ISO/IEC 27701
Live page Snapshotsha256 02ca43e8d4
WalkMe trust centre (Drata)
Vendor trust centre · HTTP 200
25 Sep 2026ISO/IEC 27701
Live page Snapshotsha256 a3d985d753
WalkMe trust centre (Drata)
Vendor trust centre · HTTP 200
21 Sep 2026ISO/IEC 27701
Live page Snapshotsha256 df8c230b8d
WalkMe trust centre (Drata)
Vendor trust centre · HTTP 200
18 Sep 2026ISO/IEC 27701
Live page Snapshotsha256 9b9533f1c0
This is wrong
VerifiedActive: UK Extension Certification, EU-US Certification, SW-US Certification
as of 2 Nov 2026 · confidence 100%
Kind
Listing
Issued or listed
30 Dec 2016
Expires or valid through
31 Aug 2027
Scope
WalkMe processes personal data for the purpose of providing its Services, the ongoing operation thereof and/or for security purposes. WalkMe Services: WalkMe has developed, and owns a Software as a Service (SAAS) digital adoption platform solutions that provide guidance and engagement tools, analytics and automation for web, mobile and desktop applications, simplifying and improving end users' and employees' experience, and increasing user engagement. WalkMe processes and collects the following types of PII from end-users: End-User IP addresses; Web application data: page title and URL; Geolocation (county and city); and analytics data of end-users' usage of the Services (solely based on customer's instruction/configuration). WalkMe's privacy policy describes what personal information WalkMe processes, for what purpose WalkMe collects such information and with which third-parties WalkMe may share such personal information. WalkMe may process and collect personal information when an individual browses on WalkMe's website and i.e. provides its contact information through an ad managed by WalkMe, or when WalkMe's customers' end-users are engaging with the WalkMe services. WalkMe's privacy policy is therefore divided into 3 parts: 1. a general section describing the principles of processing: https://www.walkme.com/privacy-policy/ 2. processing related to WalkMe's customers' usage of the WalkMe Services ("System"): https://www.walkme.com/privacy-policy-system/ 3. processing related to WalkMe's website visitors: https://www.walkme.com/privacy-policy-site/ WalkMe will rely on the Data Privacy Framework when WalkMe processes information from EU based end-users and/or website visitors, and such information will be transferred to WalkMe's US-based sub-processors and WalkMe's US-based affiliate (WalkMe, Inc.). With respect to the information processed through the WalkMe Service, such personal information is limited to end-user IP addresses, Page title and URL and geolocation (only country & city), and email addresses received for the purpose of providing support. Any additional information which may be collected through the usage of the service's special features, as further described in the system privacy policy, will be conducted solely upon documented instructions of the customer and solely to the customer's benefit.
SourceCapturedQuoteLinks
Data Privacy Framework list
Official registry · HTTP 200
2 Nov 2026WalkMe Inc.: Active: UK Extension Certification, EU-US Certification, SW-US Certification
Live pagesha256 e12b180cf1
Data Privacy Framework list
Official registry · HTTP 200
17 Sep 2026WalkMe Inc.: Inactive
Live pagesha256 a811f3fb12
This is wrong
What GDPR means, and what it does not

"GDPR compliant" is a claim, not a certification. The verifiable facts are a public DPA, SCC usage, an EU representative, data residency options and a Data Privacy Framework listing.

Read the GDPR guide and browse all vendors with evidence

Questions buyers ask

Is WalkMe GDPR compliant?

There is no GDPR certification in general use. The verifiable facts are a public data processing agreement, standard contractual clauses, an EU representative and a Data Privacy Framework listing. See the legal artefacts and the DPF row on this page, each with its capture date.

How does CertReports verify this?

Every state carries a capture date, a source and a snapshot link. Registry rows come from the official registry data; vendor statements come from the vendor’s own page or trust centre; nothing is inferred. Vendors can dispute any row and corrections ship within two business days.

Change history

  1. 22 Sep 2026DPA changedThe data processing agreement URL changed.
  2. 18 Sep 2026GDPR evidence addedA GDPR row entered the index with state Vendor-stated.

Alternatives with GDPR evidence

Similar vendors (shared product tags or the Productivity category) whose GDPR row is verified or vendor-stated, ranked by similarity.

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SOC 2 mark, CertReports state Vendor-statedGDPR mark, CertReports state Vendor-statedDPF mark, CertReports state ExpiredCCPA mark, CertReports state Vendor-stated
3 stated2 Nov 2026

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