WalkMe

Security and trust center evidence

WalkMe provides a platform for on-boarding and simplifying of user experience in web based

walkme.com ProductivityLast verified 2 Nov 2026

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ISO 27001Vendor-stated

CSA STARVerified

Cyber EssentialsVendor-stated

ISO 27701Vendor-stated

ISO 42001Vendor-stated

SOC 3Vendor-stated

ISO 27017Vendor-stated

ISO 27018Vendor-stated

WalkMe has 3 registry-verified rows and 16 vendor-stated rows in the CertReports index, last verified 2 Nov 2026. The strongest row is HIPAA: Vendor displays a HIPAA badge on its trust centre (claim; BAA availability not yet captured). This page is independent of the vendor’s own trust centre: dates, sources and caveats come from CertReports captures.

Reviewer brief

WalkMe displays a HIPAA badge on its trust centre; BAA availability is not evidenced, as of 3 Oct 2026. WalkMe is listed in the FedRAMP registry with Agency In Process status, audited by Coalfire Systems, as of 2 Oct 2026. WalkMe is listed in the CSA STAR registry with a Level 1 self-assessment (CAIQ) originally dated 2 Dec 2015, as of 29 Sep 2026. WalkMe is listed as active in the EU-US Data Privacy Framework registry, covering EU-US, UK Extension and SW-US certifications through 31 Aug 2027, as of 29 Sep 2026. WalkMe states on its trust centre that it holds SOC 2 Type 2, GDPR, PCI DSS, ISO/IEC 27001:2022, Cyber Essentials, ISO/IEC 27701, ISO/IEC 42001:2023, SOC 3, ISO/IEC 27017:2015, ISO/IEC 27018:2019, CCPA/CPRA, GovRAMP, TX-RAMP, TISAX and BSI C5, as of 3 Oct 2026.

HIPAA - badge displayed on trust centre; BAA availability not evidenced (as of 3 Oct 2026).
FedRAMP - Agency In Process, audited by Coalfire Systems (as of 2 Oct 2026).
EU-US Data Privacy Framework - active (EU-US, UK Extension, SW-US), through 31 Aug 2027 (as of 29 Sep 2026).

Facts only, each dated; nothing here is inferred, scored or advised. Brief generated 3 Oct 2026; it is regenerated whenever a row changes.

Among productivity vendors

3verified rows

Category median 0, across 65 indexed productivity vendors. WalkMe has more verified rows than 98 percent of them.

digital adoptionin-app guidancetraininguser onboarding

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Compliance grid

Legal artefacts

Standard contractual clauses

On request · Listed on the trust centre as "Standard Contractual Clause (SCC)" · as of 2 Nov 2026

Open

Data processing agreement

On request · Listed on the trust centre as "Data Processing Agreement" · as of 2 Nov 2026

Open

Subprocessor list

On request · Listed on the trust centre as "Subprocessors" · as of 2 Nov 2026

Open

Subprocessors

No subprocessor list captured yet.

Security profile

Pen test cadence: report available

Displayed as a security profile from public statements, not as attestations, as of 2 Nov 2026.

Change history

29 Sep 2026EU-US Data Privacy Framework state changedState moved from Expired to Verified.
22 Sep 2026DPA changedThe data processing agreement URL changed.
18 Sep 2026BSI C5 evidence addedA BSI C5 row entered the index with state Vendor-stated.
18 Sep 2026CCPA / CPRA evidence addedA CCPA / CPRA row entered the index with state Vendor-stated.
18 Sep 2026Cyber Essentials evidence addedA Cyber Essentials row entered the index with state Vendor-stated.
18 Sep 2026GDPR evidence addedA GDPR row entered the index with state Vendor-stated.
18 Sep 2026GovRAMP evidence addedA GovRAMP row entered the index with state Vendor-stated.
18 Sep 2026HIPAA evidence addedA HIPAA row entered the index with state Vendor-stated.
18 Sep 2026ISO/IEC 27001 evidence addedA ISO/IEC 27001 row entered the index with state Vendor-stated.
18 Sep 2026ISO/IEC 27017 evidence addedA ISO/IEC 27017 row entered the index with state Vendor-stated.