Summary
Aisera has 2 registry-verified rows in the CertReports index, last verified 17 Sep 2026. The strongest row is CSA STAR: STAR Level 1 self-assessment (CAIQ). This page is independent of the vendor’s own trust centre: dates, sources and caveats come from CertReports captures.
Reviewer brief
As of 17 Sep 2026, Aisera is listed in the CSA STAR registry with a STAR Level 1 self-assessment (CAIQ) issued 19 Apr 2022. As of 17 Sep 2026, Aisera is listed in the EU-US Data Privacy Framework registry as Active, covering EU-US, UK Extension, and Swiss-US Certifications, issued 08 Aug 2023 and set to expire 31 Oct 2026. As of 17 Sep 2026, the EU-US Data Privacy Framework listing has not yet expired but is approaching its stated expiry date and should be monitored. As of 17 Sep 2026, no public evidence found for SOC 2 for Aisera. As of 17 Sep 2026, no public evidence found for HIPAA for Aisera.
- CSA STAR: listed in registry, STAR Level 1 self-assessment (CAIQ), issued 19 Apr 2022 (as of 17 Sep 2026).
- EU-US Data Privacy Framework: listed in registry as Active (EU-US, UK Extension, SW-US Certifications), issued 08 Aug 2023, expires 31 Oct 2026 (as of 17 Sep 2026).
- SOC 2 and HIPAA: no public evidence found for Aisera (as of 17 Sep 2026).
Facts only, each dated; nothing here is inferred, scored or advised. Brief generated 17 Sep 2026; it is regenerated whenever a row changes.
Among customer support vendors
2verified rows
Category median 1, across 63 indexed customer support vendors. Aisera has more verified rows than 92 percent of them.
ai-powered supportchatbotcx automationrequest automation
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Legal artefacts
No DPA, BAA or subprocessor list has been captured from a public page yet. Registry rows above do not depend on this. Check the vendor trust centre.
Subprocessors
No subprocessor list captured yet.
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