Aisera

Security and trust center evidence

Aisera offers the industry's first proactive, personalized, and predictive AI powered Customer experience solution that automates 65-80% of

aisera.com Customer supportLast verified 26 Oct 2026

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CSA STARVerified

DPFVerified

Aisera has 2 registry-verified rows in the CertReports index, last verified 26 Oct 2026. The strongest row is CSA STAR: STAR Level 1 self-assessment (CAIQ). This page is independent of the vendor’s own trust centre: dates, sources and caveats come from CertReports captures.

Reviewer brief

As of 17 Sep 2026, Aisera is listed in the CSA STAR registry with a STAR Level 1 self-assessment (CAIQ) issued 19 Apr 2022. As of 17 Sep 2026, Aisera is listed in the EU-US Data Privacy Framework registry as Active, covering EU-US, UK Extension, and Swiss-US Certifications, issued 08 Aug 2023 and set to expire 31 Oct 2026. As of 17 Sep 2026, the EU-US Data Privacy Framework listing has not yet expired but is approaching its stated expiry date and should be monitored. As of 17 Sep 2026, no public evidence found for SOC 2 for Aisera. As of 17 Sep 2026, no public evidence found for HIPAA for Aisera.

CSA STAR: listed in registry, STAR Level 1 self-assessment (CAIQ), issued 19 Apr 2022 (as of 17 Sep 2026).
EU-US Data Privacy Framework: listed in registry as Active (EU-US, UK Extension, SW-US Certifications), issued 08 Aug 2023, expires 31 Oct 2026 (as of 17 Sep 2026).
SOC 2 and HIPAA: no public evidence found for Aisera (as of 17 Sep 2026).

Facts only, each dated; nothing here is inferred, scored or advised. Brief generated 17 Sep 2026; it is regenerated whenever a row changes.

Among customer support vendors

2verified rows

Category median 1, across 109 indexed customer support vendors. Aisera has more verified rows than 92 percent of them.

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Compliance grid

No public evidence yet for HIPAA, SOC 2, GDPR, FedRAMP, PCI DSS, ISO 27001, Cyber Essentials, ISO 27701, ISO 42001. This does not mean the vendor lacks them; it means nothing public was found at the last check.

Legal artefacts

No DPA, BAA or subprocessor list has been captured from a public page yet. Registry rows above do not depend on this. Check the vendor trust centre.

Subprocessors

No subprocessor list captured yet.

Change history

18 Sep 2026First indexed by CertReports2 evidence rows across 2 frameworks entered the index.

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