MindTouch

Security and trust center evidence

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nice.com Customer supportLast verified 1 Nov 2026

Vendor website Are you MindTouch?

FedRAMPVerified

DPFVerified

MindTouch has 2 registry-verified rows in the CertReports index, last verified 1 Nov 2026. The strongest row is FedRAMP: FedRAMP Authorized. This page is independent of the vendor’s own trust centre: dates, sources and caveats come from CertReports captures.

Reviewer brief

As of 1 Nov 2026, CertReports holds 2 registry-verified rows for MindTouch, drawn from FedRAMP Marketplace and the Data Privacy Framework list. MindTouch is listed in the FedRAMP Marketplace for FedRAMP (FedRAMP Authorized), dated 9 Apr 2018, assessed by A-LIGN Compliance and Security, Inc. dba A-LIGN. No public evidence was found for SOC 2, ISO/IEC 27001, HIPAA and GDPR as of 1 Nov 2026; that is a gap in the public record, not a finding of non-coverage, and the vendor can supply it under NDA.

FedRAMP: FedRAMP Authorized, verified as of 1 Nov 2026
EU-US Data Privacy Framework: Active: EU-US Certification, UK Extension Certification, SW-US Certification, verified as of 26 Oct 2026

Facts only, each dated; nothing here is inferred, scored or advised.

Among customer support vendors

2verified rows

Category median 1, across 109 indexed customer support vendors. MindTouch has more verified rows than 92 percent of them.

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Compliance grid

No public evidence yet for HIPAA, SOC 2, GDPR, PCI DSS, ISO 27001, CSA STAR, Cyber Essentials, ISO 27701, ISO 42001. This does not mean the vendor lacks them; it means nothing public was found at the last check.

Legal artefacts

No DPA, BAA or subprocessor list has been captured from a public page yet. Registry rows above do not depend on this.

Subprocessors

No subprocessor list captured yet.

Change history

18 Sep 2026First indexed by CertReports4 evidence rows across 2 frameworks entered the index.

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