BetterCloud
Security and trust center evidence
BetterCloud is the first SaaS Operations Management platform, empowering IT and security teams to define, remediate, and enforce management
Summary
SOC 2Vendor-stated
GDPRVendor-stated
ISO 27001Vendor-stated
CSA STARVerified
DPFVerified
CCPAVendor-statedBetterCloud has 2 registry-verified rows and 4 vendor-stated rows in the CertReports index, last verified 26 Oct 2026. The strongest row is SOC 2: Vendor states SOC 2 Type II on its trust centre. This page is independent of the vendor’s own trust centre: dates, sources and caveats come from CertReports captures.
Reviewer brief
As of 18 Sep 2026, BetterCloud states on its trust centre that it holds a SOC 2 Type II report. As of 18 Sep 2026, BetterCloud also states on its trust centre that it addresses GDPR and CCPA/CPRA requirements. As of 18 Sep 2026, BetterCloud states on its trust centre that it holds ISO 27001:2022 certification. As of 17 Sep 2026, BetterCloud is listed in the CSA STAR registry with a Level 1 self-assessment (CAIQ) dated 15 Jul 2019. As of 17 Sep 2026, BetterCloud is listed in the EU-US Data Privacy Framework registry as active, covering the EU-US, SW-US, and UK Extension Certifications, originally dated 13 Oct 2016 and expiring 25 Aug 2027.
- SOC 2: vendor states it holds a Type II report on its trust centre, as of 18 Sep 2026.
- ISO 27001:2022, GDPR, and CCPA/CPRA: vendor-stated on trust centre, as of 18 Sep 2026.
- CSA STAR (Level 1, as of 17 Sep 2026) and EU-US Data Privacy Framework (active, expires 25 Aug 2027, as of 17 Sep 2026): both registry-listed.
Facts only, each dated; nothing here is inferred, scored or advised. Brief generated 21 Sep 2026; it is regenerated whenever a row changes.
Among it management vendors
2verified rows
Category median 1, across 53 indexed it management vendors. BetterCloud has more verified rows than 70 percent of them.
it securitysaas governancesaas managementsaas operations
Compare with similar vendors
Pick your own comparisonCompliance grid
- SOC 2Vendor-stated
Vendor states SOC 2 Type II on its trust centre
as of 30 Sep 20262 sources - GDPRVendor-stated
Vendor states GDPR on its trust centre
as of 30 Sep 20262 sources - ISO/IEC 27001Vendor-stated
Vendor states ISO 27001:2022 on its trust centre
as of 30 Sep 20262 sources - CSA STARVerified
STAR Level 1 self-assessment (CAIQ)
as of 26 Oct 20266 sources - EU-US Data Privacy FrameworkVerified
Active: EU-US Certification, SW-US Certification, UK Extension Certification
as of 26 Oct 20261 source - CCPA / CPRAVendor-stated
Vendor states CCPA on its trust centre
as of 30 Sep 20262 sources
Legal artefacts
Subprocessors (21)
Amazon Web ServicesTransfer - Machine Learning · HQ Location - US
Appcues, Inc.Data Analytics · HQ Location - US
Atlassian Pty Ltd.Project, Ticket, and Operations Management · HQ Location - AU
Auth0, Inc.Security - Authentication · HQ Location - US
Bugsnag, Inc.Error Monitoring · HQ Location - US- CICamunda, IncWorkflow Service · HQ Location - US
- CLCodium Ltd. (dba Qodo)Error Monitoring · HQ Location - IL
- COCoreStackHQ Location - US
Customer.ioCustomer Service · HQ Location - US
EgnyteFile Sharing · HQ Location - US- EPElevio Pty Ltd.Customer Service · HQ Location - AU
FullStory, Inc.Data Analytics · HQ Location - US
Google LLCHosting, Storage and Processing Customer Data · HQ Location - US
Marketo, Inc.Marketing · HQ Location - US- OHOlark (Habla, Inc.)Customer Service · HQ Location - US
Pendo.io, Inc.Data Analytics · HQ Location - US
Raintank Inc. (dba Grafana Labs)Monitoring · HQ Location - US
Salesforce.com, Inc.Customer Service · HQ Location - US
Twilio Inc.Customer Support · HQ Location - US
ZendeskCustomer Service · HQ Location - US
Zoom Video Communications, IncVideo Communication · HQ Location - US
Security profile
- Data residency
- US
- Trains on customer data
- no
Displayed as a security profile from public statements, not as attestations, as of 30 Sep 2026.
Change history
- 22 Sep 2026AI training policy changedTraining on customer data moved from unknown to no.
- 18 Sep 2026CCPA / CPRA evidence addedA CCPA / CPRA row entered the index with state Vendor-stated.
- 18 Sep 2026GDPR evidence addedA GDPR row entered the index with state Vendor-stated.
- 18 Sep 2026ISO/IEC 27001 evidence addedA ISO/IEC 27001 row entered the index with state Vendor-stated.
- 18 Sep 2026SOC 2 evidence addedA SOC 2 row entered the index with state Vendor-stated.
- 18 Sep 2026Subprocessor added: Amazon Web ServicesAmazon Web Services appeared on the subprocessor list.
- 18 Sep 2026Subprocessor added: Appcues, Inc.Appcues, Inc. appeared on the subprocessor list.
- 18 Sep 2026Subprocessor added: Atlassian Pty Ltd.Atlassian Pty Ltd. appeared on the subprocessor list.
- 18 Sep 2026Subprocessor added: Auth0, Inc.Auth0, Inc. appeared on the subprocessor list.
- 18 Sep 2026Subprocessor added: Bugsnag, Inc.Bugsnag, Inc. appeared on the subprocessor list.
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Evidence against regulations
All regulations for BetterCloudHow much of each regulation’s vendor requirements BetterCloud’s public evidence reaches.
Reviewing a vendor on public evidence
All articlesWhat Is a Trust Centre? Vendor Evidence vs Office Settings
Solomon Amos · 28 Oct 2026 · 10 min read