Summary
Zendesk has 3 registry-verified rows in the CertReports index, last verified 17 Sep 2026. The strongest row is FedRAMP: FedRAMP Authorized. This page is independent of the vendor’s own trust centre: dates, sources and caveats come from CertReports captures.
Reviewer brief
As of 17 Sep 2026, Zendesk is listed in the FedRAMP registry with a status of FedRAMP Authorized, originally issued 14 May 2020, with the audit conducted by Schellman Compliance, LLC. As of 17 Sep 2026, Zendesk is listed in the CSA STAR registry as STAR Level 1 self-assessment (CAIQ), Trusted Cloud Provider, issued 25 Mar 2014. As of 17 Sep 2026, Zendesk is listed in the EU-US Data Privacy Framework registry as Active, covering UK Extension Certification, SW-US Certification, and EU-US Certification, issued 17 Apr 2019 and expiring 11 Dec 2026. As of 17 Sep 2026, no public evidence found for SOC 2 or HIPAA for Zendesk. As of 17 Sep 2026, no subprocessor evidence was found in the supplied rows for Zendesk.
- FedRAMP: listed in FedRAMP registry as FedRAMP Authorized, issued 14 May 2020, audited by Schellman Compliance, LLC (as of 17 Sep 2026).
- CSA STAR: listed in CSA STAR registry as STAR Level 1 self-assessment (CAIQ), Trusted Cloud Provider, issued 25 Mar 2014 (as of 17 Sep 2026).
- EU-US Data Privacy Framework: listed in DPF registry as Active (UK Extension, SW-US, EU-US Certifications), issued 17 Apr 2019, expires 11 Dec 2026 (as of 17 Sep 2026).
Facts only, each dated; nothing here is inferred, scored or advised. Brief generated 17 Sep 2026; it is regenerated whenever a row changes.
Among customer support vendors
3verified rows
Category median 1, across 63 indexed customer support vendors. Zendesk has more verified rows than 100 percent of them.
customer servicehelp deskomnichannel supportticketing
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FedRAMPVerifiedFedRAMP Authorized
as of 17 Sep 20261 source · Schellman Compliance, LLC
CSA STARVerifiedSTAR Level 1 self-assessment (CAIQ), Trusted Cloud Provider
as of 17 Sep 20261 source
EU-US Data Privacy FrameworkVerifiedActive: UK Extension Certification, SW-US Certification, EU-US Certification
as of 17 Sep 20261 source
Legal artefacts
No DPA, BAA or subprocessor list has been captured from a public page yet. Registry rows above do not depend on this.
Subprocessors
No subprocessor list captured yet.
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