ClientSuccess

Security and trust center evidence

Customer success software that's live in weeks, not quarters — health scores, playbooks, and renewal forecasting trusted by 500+ CS

clientsuccess.com Customer supportLast verified 26 Oct 2026

Vendor website Are you ClientSuccess?

DPFVerified

ClientSuccess has 1 registry-verified row in the CertReports index, last verified 26 Oct 2026. The strongest row is EU-US Data Privacy Framework: Active: EU-US Certification, SW-US Certification, UK Extension Certification. This page is independent of the vendor’s own trust centre: dates, sources and caveats come from CertReports captures.

Reviewer brief

ClientSuccess is listed in the DPF registry as holding active EU-US Certification, SW-US Certification, and UK Extension Certification as of 26 Oct 2026. The registry record shows an issue date of 27 May 2018 and an expiry date of 14 Sep 2027 for this framework. As of 26 Oct 2026, this EU-US Data Privacy Framework listing remains within its stated validity window. No public evidence found for a SOC 2 Type II report as of 26 Oct 2026. No public evidence found regarding a HIPAA BAA as of 26 Oct 2026.

EU-US Data Privacy Framework: listed in DPF registry as active, EU-US/SW-US/UK Extension (issued 27 May 2018, expires 14 Sep 2027, as of 26 Oct 2026)
SOC 2 Type II: no public evidence found as of 26 Oct 2026
HIPAA BAA: no public evidence found as of 26 Oct 2026

Facts only, each dated; nothing here is inferred, scored or advised. Brief generated 31 Oct 2026; it is regenerated whenever a row changes.

Among customer support vendors

1verified rows

Category median 1, across 109 indexed customer support vendors. ClientSuccess has more verified rows than 37 percent of them.

customer successhealth scoresplaybooksrenewal forecasting

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Compliance grid

EU-US Data Privacy FrameworkVerified
Active: EU-US Certification, SW-US Certification, UK Extension Certification
as of 26 Oct 2026
1 source

No public evidence yet for HIPAA, SOC 2, GDPR, FedRAMP, PCI DSS, ISO 27001, CSA STAR, Cyber Essentials, ISO 27701, ISO 42001. This does not mean the vendor lacks them; it means nothing public was found at the last check.

Legal artefacts

No DPA, BAA or subprocessor list has been captured from a public page yet. Registry rows above do not depend on this.

Subprocessors

No subprocessor list captured yet.

Change history

18 Sep 2026First indexed by CertReports1 evidence row across 1 framework entered the index.

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