Totango

Security and trust center evidence

Totango is now Odie: a Customer Knowledge Engine designed to provide post-sales teams with customer-grade AI that is smarter, more human

totango.com Customer supportLast verified 2 Nov 2026

Vendor website Are you Totango?

DPFVerified

Totango has 1 registry-verified row in the CertReports index, last verified 2 Nov 2026. The strongest row is EU-US Data Privacy Framework: Active: UK Extension Certification, SW-US Certification, EU-US Certification. This page is independent of the vendor’s own trust centre: dates, sources and caveats come from CertReports captures.

Reviewer brief

Under the EU-US Data Privacy Framework, Totango is listed in the Data Privacy Framework registry as active, with UK Extension Certification, SW-US Certification and EU-US Certification, as of 17 Sep 2026. The registry entry lists a certification issued on 16 Nov 2016, with an expiration of 26 Dec 2026, as of 17 Sep 2026. For SOC 2, no public evidence found for Totango, as of 17 Sep 2026. For ISO 27001, no public evidence found for Totango, as of 17 Sep 2026. For HIPAA, no public evidence found for Totango, as of 17 Sep 2026.

EU-US Data Privacy Framework: listed in registry, active (UK Extension, SW-US and EU-US Certifications), as of 17 Sep 2026.
EU-US Data Privacy Framework: issued 16 Nov 2016, expires 26 Dec 2026.
SOC 2 / ISO 27001 / HIPAA: no public evidence found, as of 17 Sep 2026.

Facts only, each dated; nothing here is inferred, scored or advised. Brief generated 28 Sep 2026; it is regenerated whenever a row changes.

Among customer support vendors

1verified rows

Category median 1, across 110 indexed customer support vendors. Totango has more verified rows than 36 percent of them.

customer intelligencecustomer successpost-salesretention

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Compliance grid

EU-US Data Privacy FrameworkVerified
Active: UK Extension Certification, SW-US Certification, EU-US Certification
as of 2 Nov 2026
1 source

No public evidence yet for HIPAA, SOC 2, GDPR, FedRAMP, PCI DSS, ISO 27001, CSA STAR, Cyber Essentials, ISO 27701, ISO 42001. This does not mean the vendor lacks them; it means nothing public was found at the last check.

Legal artefacts

No DPA, BAA or subprocessor list has been captured from a public page yet. Registry rows above do not depend on this.

Subprocessors

No subprocessor list captured yet.

Change history

18 Sep 2026First indexed by CertReports1 evidence row across 1 framework entered the index.

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