VerifiedMedallia and FedRAMP
Medallia is listed in the FedRAMP Marketplace for FedRAMP (FedRAMP Authorized), dated 9 Apr 2021, assessed by Kratos. CertReports last verified this on 17 Sep 2026 from the registry.
Evidence
- Kind
- authorization
- Issued or listed
- 9 Apr 2021
- Auditor or assessor
- Kratos
- Impact level
- High
- Products in scope
- Medallia GovCloud
- Scope
- Government Community Cloud
| Source | Captured | Quote | Links |
|---|---|---|---|
FedRAMP Marketplace Official registry · HTTP 200 | 17 Sep 2026 | Medallia, Inc. - Medallia GovCloud: FedRAMP Authorized | Live pagesha256 395e7ad35d |
- Kind
- authorization
- Issued or listed
- 9 Apr 2025
- Auditor or assessor
- Kratos
- Impact level
- Moderate
- Products in scope
- Mindful by Medallia
- Scope
- Government Community Cloud
| Source | Captured | Quote | Links |
|---|---|---|---|
FedRAMP Marketplace Official registry · HTTP 200 | 17 Sep 2026 | Medallia Inc. - Mindful by Medallia: FedRAMP Authorized | Live pagesha256 395e7ad35d |
What is not public
- Impact level and authorization path come from the FedRAMP data file; the package itself and the agency ATO letters are not public.
What FedRAMP means, and what it does not
Status changes often and the official GitHub data file and its daily changelog are the source of truth. Legacy "Ready" status is being retired in 2026 under FedRAMP 20x.
Read the FedRAMP guide and browse all vendors with evidenceQuestions buyers ask
Is Medallia FedRAMP authorized?
Medallia is listed in the FedRAMP Marketplace with status "FedRAMP Authorized" at impact level High as of 17 Sep 2026.
How does CertReports verify this?
Every state carries a capture date, a source and a snapshot link. Registry rows come from the official registry data; vendor statements come from the vendor’s own page or trust centre; nothing is inferred. Vendors can dispute any row and corrections ship within two business days.
Alternatives with FedRAMP evidence
Similar vendors (shared product tags or the Customer support category) whose FedRAMP row is verified or vendor-stated, ranked by similarity.
Genesys
Customer support
Zendesk
Customer support
Talkdesk
Customer support
Sprinklr
Customer support
eGain
Customer support
Verint
Customer support
Moveworks
Customer support
MindTouch
Customer support