Medallia
SOC 2 evidence
Medallia is an American customer and employee experience management company based in Tysons, Virginia
Vendor-statedMedallia and SOC 2
Medallia states it holds a SOC 2 Type II report. CertReports captured this on 2 Nov 2026 from its trust centre (Drata); it is a vendor statement, not an independent confirmation.
Evidence
| Source | Captured | Quote | Links |
|---|---|---|---|
Medallia trust centre (Drata) Vendor trust centre · HTTP 200 | 1 Nov 2026 | SOC 2 | |
Medallia trust centre (Drata) Vendor trust centre · HTTP 200 | 31 Oct 2026 | SOC 2 | |
Medallia trust centre (Drata) Vendor trust centre · HTTP 200 | 29 Oct 2026 | SOC 2 | |
Medallia trust centre (Drata) Vendor trust centre · HTTP 200 | 27 Oct 2026 | SOC 2 | |
Medallia trust centre (Drata) Vendor trust centre · HTTP 200 | 25 Oct 2026 | SOC 2 | |
Medallia trust centre (Drata) Vendor trust centre · HTTP 200 | 23 Oct 2026 | SOC 2 | |
Medallia trust centre (Drata) Vendor trust centre · HTTP 200 | 21 Oct 2026 | SOC 2 | |
Medallia trust centre (Drata) Vendor trust centre · HTTP 200 | 19 Oct 2026 | SOC 2 | |
Medallia trust centre (Drata) Vendor trust centre · HTTP 200 | 17 Oct 2026 | SOC 2 | |
Medallia trust centre (Drata) Vendor trust centre · HTTP 200 | 15 Oct 2026 | SOC 2 | |
Medallia trust centre (Drata) Vendor trust centre · HTTP 200 | 13 Oct 2026 | SOC 2 | |
Medallia trust centre (Drata) Vendor trust centre · HTTP 200 | 11 Oct 2026 | SOC 2 | |
Medallia trust centre (Drata) Vendor trust centre · HTTP 200 | 9 Oct 2026 | SOC 2 | |
Medallia trust centre (Drata) Vendor trust centre · HTTP 200 | 7 Oct 2026 | SOC 2 | |
Medallia trust centre (Drata) Vendor trust centre · HTTP 200 | 5 Oct 2026 | SOC 2 | |
Medallia trust centre (Drata) Vendor trust centre · HTTP 200 | 3 Oct 2026 | SOC 2 | |
Medallia trust centre (Drata) Vendor trust centre · HTTP 200 | 1 Oct 2026 | SOC 2 | |
Medallia trust centre (Drata) Vendor trust centre · HTTP 200 | 29 Sep 2026 | SOC 2 | |
Medallia trust centre (Drata) Vendor trust centre · HTTP 200 | 27 Sep 2026 | SOC 2 | |
Medallia trust centre (Drata) Vendor trust centre · HTTP 200 | 25 Sep 2026 | SOC 2 | |
Medallia trust centre (Drata) Vendor trust centre · HTTP 200 | 21 Sep 2026 | SOC 2 | |
Medallia trust centre (Drata) Vendor trust centre · HTTP 200 | 18 Sep 2026 | SOC 2 |
- Kind
- Self-assessment
- Issued or listed
- 25 Nov 2019
- Products in scope
- medallia experience cloud (mec)
| Source | Captured | Quote | Links |
|---|---|---|---|
CSA STAR registry Official registry · HTTP 200 | 26 Oct 2026 | medallia, inc.: STAR Level 1 self-assessment (CAIQ) | Live pagesha256 0c3d16dcbd |
CSA STAR registry Official registry · HTTP 200 | 19 Oct 2026 | medallia, inc.: STAR Level 1 self-assessment (CAIQ) | Live pagesha256 6ebb015031 |
CSA STAR registry Official registry · HTTP 200 | 12 Oct 2026 | medallia, inc.: STAR Level 1 self-assessment (CAIQ) | Live pagesha256 be2cb50e52 |
CSA STAR registry Official registry · HTTP 200 | 5 Oct 2026 | medallia, inc.: STAR Level 1 self-assessment (CAIQ) | Live pagesha256 3b3fda577e |
CSA STAR registry Official registry · HTTP 200 | 29 Sep 2026 | medallia, inc.: STAR Level 1 self-assessment (CAIQ) | Live pagesha256 aadfa82b54 |
CSA STAR registry Official registry · HTTP 200 | 17 Sep 2026 | medallia, inc.: STAR Level 1 self-assessment (CAIQ) | Live pagesha256 e7f124247f |
| Source | Captured | Quote | Links |
|---|---|---|---|
Medallia trust centre (Drata) Vendor trust centre · HTTP 200 | 1 Oct 2026 | CSA STAR | |
Medallia trust centre (Drata) Vendor trust centre · HTTP 200 | 29 Sep 2026 | CSA STAR | |
Medallia trust centre (Drata) Vendor trust centre · HTTP 200 | 27 Sep 2026 | CSA STAR | |
Medallia trust centre (Drata) Vendor trust centre · HTTP 200 | 25 Sep 2026 | CSA STAR | |
Medallia trust centre (Drata) Vendor trust centre · HTTP 200 | 21 Sep 2026 | CSA STAR | |
Medallia trust centre (Drata) Vendor trust centre · HTTP 200 | 18 Sep 2026 | CSA STAR |
What is not public
- The report period is not public, so CertReports cannot say whether the Medallia SOC 2 report covers the last 12 months.
- The audit firm is not stated in any public source CertReports has captured.
- Trust services criteria in scope, carve-outs and bridge-letter status are only in the restricted-use report, which CertReports never hosts.
What SOC 2 means, and what it does not
SOC 2 reports are restricted-use and are never "certifications". A Type II report covers a period; freshness is the period end plus a bridge letter of at most three months. "SOC 2 ready" and "in progress" are not reports. No public SOC 2 registry exists; the strongest registry-grade signal is a CSA STAR Level 2 attestation, then a public SOC 3.
Read the SOC 2 guide and browse all vendors with evidenceQuestions buyers ask
Is Medallia SOC 2 certified?
No organisation is "SOC 2 certified": SOC 2 is an attestation report issued by a CPA firm, not a certification. Medallia states it holds a SOC 2 Type II report as of 2 Nov 2026.
How do I get the Medallia SOC 2 report?
SOC 2 reports are restricted-use documents shared under NDA. Request it through the Medallia trust centre or security page; CertReports links to it and never hosts the report.
How does CertReports verify this?
Every state carries a capture date, a source and a snapshot link. Registry rows come from the official registry data; vendor statements come from the vendor’s own page or trust centre; nothing is inferred. Vendors can dispute any row and corrections ship within two business days.
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