Explainers
What Is Third-Party Risk Management (TPRM)? A Practical Guide
Solomon Amos · 2 Nov 2026 · 10 min read
Medallia
Regulatory evidence
Medallia is an American customer and employee experience management company based in Tysons, Virginia
Medallia against third-party requirements
For each regulation, how many of the requirements it places on your vendors Medallia’s public evidence reaches. Open one for every item with its date and source.
- GDPR55%3 available on request1 partial evidence1 no public evidence
- UK GDPR50%2 available on request1 partial evidence1 no public evidence
- DORA50%1 evidence found2 available on request1 partial evidence2 no public evidence
- NIS250%2 available on request1 no public evidence
- HIPAA92%2 evidence found1 available on request
- PCI DSS100%2 evidence found
- EU AI Act33%2 partial evidence1 no public evidence
- ISO 27001 Annex A69%2 evidence found1 available on request1 no public evidence
- SOC 2 CC9.263%1 available on request1 partial evidence
Documents on the trust centre
What the vendor lists, typed; public items can be read now, the rest are available on request.
16 documents listed on Medallia’s trust centre
trust.medallia.com- AI policy or governance framework
- Responsible AI Statementon request · seen 2 Oct 2026
- FedRAMP package
- FedRAMP Highon request · seen 2 Oct 2026
- HITRUST report
- HITRUSTon request · seen 2 Oct 2026
- Incident response plan
- Incident Responseon request · seen 2 Oct 2026
- Cyber insurance certificate
- Cyber Insurance / COIon request · seen 2 Oct 2026
- ISO certificate
- ISO/IEC 27001on request · seen 2 Oct 2026
- ISO/IEC 27017:2015on request · seen 2 Oct 2026
- ISO/IEC 27018:2019on request · seen 2 Oct 2026
- ISO/IEC 27701on request · seen 2 Oct 2026
- ISO/IEC 42001on request · seen 2 Oct 2026
- PCI DSS attestation of compliance
- PCI DSSon request · seen 2 Oct 2026
- Security policy or overview
- Disk Encryptionon request · seen 2 Oct 2026
- Medallia Security Standardson request · seen 2 Oct 2026
- SOC 2 report
- SOC 2on request · seen 2 Oct 2026
- Subprocessor list
- Subprocessorson request · seen 2 Oct 2026
- Accessibility conformance report (VPAT)
- VPATon request · seen 2 Oct 2026
Reviewing a vendor against regulations
All articlesHow-to
Vendor Security Questionnaire Questions Answered by Public Evidence
Solomon Amos · 26 Sep 2026 · 8 min read
This maps third-party obligations to the vendor evidence that may support them. It is not legal advice and never a statement that a vendor or its customers comply; confirm scope and sufficiency with your counsel or auditor. “No public evidence” means nothing public was found at the last check. Citations link to the official text.