Retell AI
Security and trust center evidence
Supercharge Your Contact Center Operations with AI Phone Agents
Summary
Retell AI has 5 vendor-stated rows in the CertReports index, last verified 30 Sep 2026. The strongest row is HIPAA: Vendor displays a HIPAA badge on its trust centre (claim; BAA availability not yet captured). This page is independent of the vendor’s own trust centre: dates, sources and caveats come from CertReports captures.
Reviewer brief
Retell AI displays a HIPAA badge on its trust centre as of 18 Sep 2026, though BAA availability has not yet been captured. Retell AI states on its trust centre that it holds SOC 2 as of 18 Sep 2026. Retell AI states on its trust centre that it holds ISO/IEC 27001:2022 as of 18 Sep 2026. Retell AI states on its trust centre that it addresses GDPR and CCPA / CPRA as of 18 Sep 2026. No public evidence was found for Retell AI holding FedRAMP, CSA STAR or a Data Privacy Framework certification as of 18 Sep 2026.
- Displays HIPAA badge (BAA availability not confirmed) as of 18 Sep 2026.
- States SOC 2 and ISO/IEC 27001:2022 on trust centre as of 18 Sep 2026.
- States GDPR and CCPA / CPRA on trust centre as of 18 Sep 2026; no public evidence found for FedRAMP or Data Privacy Framework listing.
Facts only, each dated; nothing here is inferred, scored or advised. Brief generated 19 Sep 2026; it is regenerated whenever a row changes.
Among ai tools vendors
0verified rows
Category median 0, across 96 indexed ai tools vendors. Retell AI has no registry-verified row yet, like 73 percent of them; its evidence is vendor-stated or reported.
ai phone agentscontact center aiconversational aivoice ai agentsvoice automation
Compare with similar vendors
Pick your own comparisonCompliance grid
- HIPAAVendor-stated
Vendor displays a HIPAA badge on its trust centre (claim; BAA availability not yet captured)
as of 30 Sep 20262 sources
SOC 2Vendor-statedVendor states SOC 2 on its trust centre
as of 30 Sep 20262 sources- GDPRVendor-stated
Vendor states GDPR on its trust centre
as of 30 Sep 20262 sources
ISO/IEC 27001Vendor-statedVendor states ISO 27001:2022 on its trust centre
as of 30 Sep 20262 sources- CCPA / CPRAVendor-stated
Vendor states CCPA on its trust centre
as of 30 Sep 20262 sources
Legal artefacts
Subprocessors (34)
Amazon Web ServicesCloud Storage Provider
AnthropicAI Model Provider
AssemblyAISpeech-to-Text Services- Auth0User Authentication and Identity Management
AzureCloud Service, OpenAI Model Service Provider, STT- CACartesiaText-to-Speech Model Provider
- CLClickhouseCloud Service Provider
CloudflareWeb Filtering- DEDeepgramSpeech-to-Text Services
DocuSignE-signature Platform
ElevenLabsText-to-Speech Model Provider- ERErgoSales & Customer Relationship Management
Fireworks AILLM Provider/Hosting- FAFish AudioText-to-Speech Model Provider
GitHubVersion Control
Google CloudAI Model Provider
Google WorkspaceEmail, File Storage
HubspotCustomer Relationship Management
IroncladContract Lifecycle Management · US- KandjiEndpoint Device Management
- KAKeywords AILLM Logging and Tracing
- LALarkInternal Communication and Collaboration
- MIMiniMaxText-to-Speech Model Provider · US
- MixpanelProduct Analytics
OpenAIAI Model Provider- PYPylonCustomer Support
- QCQdrant CloudKnowledge Base Hosting
SentryLogging and Monitoring
SlackCustomer Support & Communication- SOSonioxSpeech-to-Text Services
- StripePayment Gateway Services
- TwilioMulti-Factor Authentication and Telephony features
VantaSecurity and Compliance
VercelCloud Service Provider
Security profile
Displayed as a security profile from public statements, not as attestations, as of 30 Sep 2026.
Change history
- 18 Sep 2026First indexed by CertReports5 evidence rows across 5 frameworks entered the index.
Similar vendors with evidence
Related by product tags and the AI tools category, ranked by shared tags, description similarity and overlapping evidence. Never by popularity.
Vapi
AI tools
Voice AI for developers.
SoundHound
E-commerce
SoundHound AI's OASYS platform powers voice-native AI agents that resolve service, operations, and commerce conversations for enterprise
NLX
AI assistants
Build agentic conversational AI with Amazon Connect Customer—a no-code designer lets business users launch voice and digital experiences in
Giga
AI tools
AI Support Agent for Enterprises.
Evidence against regulations
All regulations for Retell AIHow much of each regulation’s vendor requirements Retell AI’s public evidence reaches.
Reviewing a vendor on public evidence
All articlesWhat Is Third-Party Risk Management (TPRM)? A Practical Guide
Solomon Amos · 2 Nov 2026 · 10 min read
What Is a Trust Centre? Vendor Evidence vs Office Settings
Solomon Amos · 28 Oct 2026 · 10 min read