Sendbird

Security and trust center evidence

The AI agent that doesn’t just support, it delights.

sendbird.com Customer supportLast verified 26 Oct 2026

Sendbird has 1 registry-verified row in the CertReports index, last verified 26 Oct 2026. The strongest row is EU-US Data Privacy Framework: Active: SW-US Certification, EU-US Certification, UK Extension Certification. This page is independent of the vendor’s own trust centre: dates, sources and caveats come from CertReports captures.

Reviewer brief

Sendbird is listed in the EU-US Data Privacy Framework registry as of 17 Sep 2026, with active SW-US Certification, EU-US Certification, and UK Extension Certification. The registry records the certification as originally issued on 14 Sep 2017, per the 17 Sep 2026 listing. As of 17 Sep 2026, the Data Privacy Framework registry shows the certification as active through 1 Jun 2027. As of 17 Sep 2026, no public evidence was found for SOC 2, ISO/IEC 27001, HIPAA, PCI DSS, or FedRAMP coverage for Sendbird. Aside from the Data Privacy Framework registry listing, as of 17 Sep 2026 no other framework evidence is on record for Sendbird.

Listed in the EU-US Data Privacy Framework registry (active SW-US, EU-US, UK Extension), issued 14 Sep 2017, through 1 Jun 2027, as of 17 Sep 2026.
No public evidence found for SOC 2, ISO/IEC 27001, HIPAA, or PCI DSS as of 17 Sep 2026.
No public evidence found for FedRAMP as of 17 Sep 2026.

Facts only, each dated; nothing here is inferred, scored or advised. Brief generated 20 Sep 2026; it is regenerated whenever a row changes.

Among customer support vendors

1verified rows

Category median 1, across 109 indexed customer support vendors. Sendbird has more verified rows than 37 percent of them.

ai-supportcustomer-engagementcx-platformmessaging-platform

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Compliance grid

EU-US Data Privacy FrameworkVerified
Active: SW-US Certification, EU-US Certification, UK Extension Certification
as of 26 Oct 2026
1 source

No public evidence yet for HIPAA, SOC 2, GDPR, FedRAMP, PCI DSS, ISO 27001, CSA STAR, Cyber Essentials, ISO 27701, ISO 42001. This does not mean the vendor lacks them; it means nothing public was found at the last check.

Legal artefacts

No DPA, BAA or subprocessor list has been captured from a public page yet. Registry rows above do not depend on this. Check the vendor trust centre.

Subprocessors

No subprocessor list captured yet.

Change history

18 Sep 2026First indexed by CertReports1 evidence row across 1 framework entered the index.

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