CSG Media

Security and trust center evidence

Connect, bill, and engage customers with CSG's award-winning SaaS solutions for customer experience, billing, and

csgi.com Customer supportLast verified 2 Nov 2026

Vendor website Are you CSG Media?

PCI DSSVerified

DPFVerified

CSG Media has 2 registry-verified rows in the CertReports index, last verified 2 Nov 2026. The strongest row is PCI DSS: Listed on the Visa Global Registry as PCI DSS validated through 2027-09-30. This page is independent of the vendor’s own trust centre: dates, sources and caveats come from CertReports captures.

Reviewer brief

CSG Media is listed in the Visa Global Registry as PCI DSS validated through 30 Sep 2027, as of 19 Oct 2026, with the validation issued on 18 Jul 2005. The PCI DSS registry record, as of 19 Oct 2026, names VikingCloud, Inc. as the validating auditor. CSG Media also holds an active EU-US Data Privacy Framework listing, as of 19 Oct 2026, covering EU-US, SW-US, and UK Extension Certifications. This EU-US Data Privacy Framework certification, as of 19 Oct 2026, was issued on 7 Mar 2017 and remains active through 31 Jan 2027. No public evidence of additional compliance frameworks was found for CSG Media as of 19 Oct 2026.

PCI DSS: listed in Visa Global Registry, validated through 30 Sep 2027 (as of 19 Oct 2026), auditor VikingCloud, Inc.
EU-US Data Privacy Framework: active through 31 Jan 2027 (as of 19 Oct 2026).
No public evidence found for other frameworks as of 19 Oct 2026.

Facts only, each dated; nothing here is inferred, scored or advised. Brief generated 21 Oct 2026; it is regenerated whenever a row changes.

Among customer support vendors

2verified rows

Category median 1, across 110 indexed customer support vendors. CSG Media has more verified rows than 92 percent of them.

billingcustomer-engagementpaymentssaas-platform

Compare with similar vendors

Pick your own comparison

Compliance grid

No public evidence yet for HIPAA, SOC 2, GDPR, FedRAMP, ISO 27001, CSA STAR, Cyber Essentials, ISO 27701, ISO 42001. This does not mean the vendor lacks them; it means nothing public was found at the last check.

Legal artefacts

No DPA, BAA or subprocessor list has been captured from a public page yet. Registry rows above do not depend on this.

Subprocessors

No subprocessor list captured yet.

Change history

19 Oct 2026PCI DSS renewedExpiry moved from 2027-04-30 to 2027-09-30.
19 Oct 2026PCI DSS auditor changedAuditor changed from LevelBlue, LLC to VikingCloud, Inc..
19 Sep 2026PCI DSS renewedExpiry moved from 2027-03-31 to 2027-04-30.

Similar vendors with evidence

Related by product tags and the Customer support category, ranked by shared tags, description similarity and overlapping evidence. Never by popularity.