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Solidroad

Security and trust center evidence

AI agents for CX teams, starting with training and QA.

solidroad.comCustomer supportLast verified 2 Nov 2026

Summary

Solidroad has 2 vendor-stated rows, and 1 expired in the CertReports index, last verified 2 Nov 2026. The strongest row is SOC 2: Vendor states SOC 2 on its trust centre. This page is independent of the vendor’s own trust centre: dates, sources and caveats come from CertReports captures.

Reviewer brief

As of 2 Nov 2026, CertReports holds 2 vendor-stated rows and 1 expired row for Solidroad, drawn from its trust centre (Vanta) and the Data Privacy Framework list. Solidroad states on its trust centre that it holds a SOC 2 Type II report and an ISO/IEC 27001 certificate, captured 21 Sep 2026; these are vendor statements, not independent confirmations. Solidroad previously appeared with EU-US Data Privacy Framework evidence, but the listing is no longer active and CertReports found no renewal as of 2 Nov 2026. No public evidence was found for HIPAA, GDPR, PCI DSS and FedRAMP as of 2 Nov 2026; that is a gap in the public record, not a finding of non-coverage, and the vendor can supply it under NDA.

  • SOC 2: Vendor states SOC 2 on its trust centre, vendor-stated as of 21 Sep 2026
  • ISO/IEC 27001: Vendor states ISO 27001:2022 on its trust centre, vendor-stated as of 21 Sep 2026
  • EU-US Data Privacy Framework: Inactive, expired as of 2 Nov 2026

Facts only, each dated; nothing here is inferred, scored or advised.

Among customer support vendors

0verified rows

Category median 1, across 110 indexed customer support vendors. Solidroad has no registry-verified row yet, like 36 percent of them; its evidence is vendor-stated or reported.

agent coachingai trainingcustomer servicequality assurance

Compliance grid

Subprocessors (14)

  • Clerk logo
    ClerkAuthentication
  • Cohere logo
    CohereRe-ranker · United States
  • Doppler logo
    DopplerEngineering · United States
  • GitHub logo
    GitHubVersion control · United States
  • Honeycomb logo
    HoneycombCloud monitoring · United States
  • IN
    InngestBackground job processing
  • OpenAI logo
    OpenAILarge Language Models
  • PostHog logo
    PostHogAnalytics
  • Sentry logo
    SentryCloud monitoring
  • Stripe logo
    StripeFinance and payments
  • SU
    SupabaseData storage
  • TU
    TurboPufferVector storage · United States
  • Vapi logo
    VapiAudio transcription
  • Vercel logo
    VercelInfrastructure

Security profile

Displayed as a security profile from public statements, not as attestations, as of 21 Sep 2026.

Change history

  1. 18 Sep 2026ISO/IEC 27001 evidence addedA ISO/IEC 27001 row entered the index with state Vendor-stated.
  2. 18 Sep 2026SOC 2 evidence addedA SOC 2 row entered the index with state Vendor-stated.
  3. 18 Sep 2026Subprocessor added: ClerkClerk appeared on the subprocessor list.
  4. 18 Sep 2026Subprocessor added: CohereCohere appeared on the subprocessor list.
  5. 18 Sep 2026Subprocessor added: DopplerDoppler appeared on the subprocessor list.
  6. 18 Sep 2026Subprocessor added: GitHubGitHub appeared on the subprocessor list.
  7. 18 Sep 2026Subprocessor added: HoneycombHoneycomb appeared on the subprocessor list.
  8. 18 Sep 2026Subprocessor added: InngestInngest appeared on the subprocessor list.
  9. 18 Sep 2026Subprocessor added: OpenAIOpenAI appeared on the subprocessor list.
  10. 18 Sep 2026Subprocessor added: PostHogPostHog appeared on the subprocessor list.

Similar vendors with evidence

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Evidence against regulations

All regulations for Solidroad

How much of each regulation’s vendor requirements Solidroad’s public evidence reaches.

All articles