T-Metrics

Security and trust center evidence

T-Metrics leads the industry with our omnichannel customer experience contact center solutions that can be deployed on-premises, hybrid

tmetrics.com Customer supportLast verified 1 Nov 2026

Vendor website Are you T-Metrics?

FedRAMPVerified

T-Metrics has 1 registry-verified row in the CertReports index, last verified 1 Nov 2026. The strongest row is FedRAMP: FedRAMP Authorized. This page is independent of the vendor’s own trust centre: dates, sources and caveats come from CertReports captures.

Reviewer brief

As of 1 Nov 2026, CertReports holds 1 registry-verified row for T-Metrics, drawn from FedRAMP Marketplace. T-Metrics is listed in the FedRAMP Marketplace for FedRAMP (FedRAMP Authorized), dated 31 Mar 2023, assessed by A-LIGN Compliance and Security, Inc. dba A-LIGN. No public evidence was found for SOC 2, ISO/IEC 27001, HIPAA and GDPR as of 1 Nov 2026; that is a gap in the public record, not a finding of non-coverage, and the vendor can supply it under NDA.

FedRAMP: FedRAMP Authorized, verified as of 1 Nov 2026

Facts only, each dated; nothing here is inferred, scored or advised.

Among customer support vendors

1verified rows

Category median 1, across 109 indexed customer support vendors. T-Metrics has more verified rows than 37 percent of them.

call centercontact centercustomer experienceomnichannel

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Compliance grid

FedRAMPVerified
FedRAMP Authorized
as of 1 Nov 2026
46 sources · A-LIGN Compliance and Security, Inc. dba A-LIGN

No public evidence yet for HIPAA, SOC 2, GDPR, PCI DSS, ISO 27001, CSA STAR, Cyber Essentials, ISO 27701, ISO 42001. This does not mean the vendor lacks them; it means nothing public was found at the last check.

Legal artefacts

No DPA, BAA or subprocessor list has been captured from a public page yet. Registry rows above do not depend on this.

Subprocessors

No subprocessor list captured yet.

Change history

18 Sep 2026First indexed by CertReports1 evidence row across 1 framework entered the index.

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