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T-Metrics logo

T-Metrics

Alternatives with evidence

T-Metrics leads the industry with our omnichannel customer experience contact center solutions that can be deployed on-premises, hybrid

tmetrics.comCustomer supportLast verified 2 Nov 2026

Vendors that share product tags or the Customer support category with T-Metrics and carry public evidence, ranked by shared tags, description similarity and overlapping evidence.

Genesys logo

Genesys

Customer support

Orchestrate experiences in real time with an AI-powered platform that makes it possible to foster customer loyalty and build efficient

FedRAMP mark, CertReports state VerifiedDPF mark, CertReports state Expired
1 verified2 Nov 2026
Avaya Federal Solutions logo

Avaya Federal Solutions

Customer support

Avaya helps large enterprises and government agencies connect customer experience, critical communications, enterprise voice, data, AI, and

FedRAMP mark, CertReports state Verified
1 verified2 Nov 2026
VXI Global Solutions logo

VXI Global Solutions

Customer support

VXI Global Solutions delivers scalable customer experience and BPO services that enable enterprise organizations to support customers and

PCI DSS mark, CertReports state Verified
1 verified2 Nov 2026
VOCI Technologies logo

VOCI Technologies

Customer support

Medallia's software platform provides keen insights to improve customer experience, contact center experience, employee experience and

DPF mark, CertReports state Expired
2 Nov 2026
Verint logo

Verint

Customer support

Close the AI outcomes gap with the Verint Open

HIPAA mark, CertReports state Vendor-statedSOC 2 mark, CertReports state Vendor-statedGDPR mark, CertReports state Vendor-statedFedRAMP mark, CertReports state VerifiedPCI DSS mark, CertReports state Vendor-statedISO 27001 mark, CertReports state Vendor-stated
2 verified · 9 stated2 Nov 2026
Kustomer logo

Kustomer

Customer support

Deliver faster, personalized support with Kustomer's AI customer service

HIPAA mark, CertReports state Vendor-statedSOC 2 mark, CertReports state Vendor-statedGDPR mark, CertReports state Vendor-statedISO 27001 mark, CertReports state Vendor-statedISO 27701 mark, CertReports state Vendor-statedISO 42001 mark, CertReports state Vendor-stated
1 verified · 7 stated2 Nov 2026
Talkdesk logo

Talkdesk

Communications and CPaaS

Talkdesk is an easy-to-use, cloud-based call center software solution that helps growing businesses, improve customer interactions, while

FedRAMP mark, CertReports state VerifiedCSA STAR mark, CertReports state VerifiedDPF mark, CertReports state Verified
3 verified2 Nov 2026
InMoment logo

InMoment

Customer support

InMoment's customer experience solution goes beyond traditional customer experience (CX) management and combines data, technology &

DPF mark, CertReports state Expired
2 Nov 2026
Latitude Labs logo

Latitude Labs

Customer support

Boost agent productivity and deliver seamless customer experiences with Freshdesk, an AI-powered customer service solution with omnichannel

DPF mark, CertReports state Expired
2 Nov 2026
Engageware logo

Engageware

Customer support

Virtual Event AI in CX summit: From proof of concept to proof of value in regulated industries Register now The most used AI-powered

DPF mark, CertReports state Verified
1 verified2 Nov 2026
TELUS Digital logo

TELUS Digital

Customer support

Discover TELUS Digital - a customer experience innovator that designs, builds & delivers next-gen digital solutions for global and

DPF mark, CertReports state Verified
1 verified2 Nov 2026
IntouchCX logo

IntouchCX

Customer support

IntouchCX is a global BPO leader delivering digital transformation services, customer experience solutions, AI-powered support, and

PCI DSS mark, CertReports state Verified
1 verified2 Nov 2026
Listen360 logo

Listen360

Customer support

Listen360 is a customer experience software and marketing platform that helps businesses measure customer satisfaction and reduce customer

DPF mark, CertReports state Verified
1 verified2 Nov 2026
Majorel logo

Majorel

Customer support

Majorel is an international service company, specialising in customer experience (CX) and business process outsourcing (BPO) services

PCI DSS mark, CertReports state Verified
1 verified19 Oct 2026
WTI logo

WTI

Customer support

Waterfield Tech is a global customer experience tech and services provider spanning the leading CCaaS, conversational AI, and WEM

PCI DSS mark, CertReports state Verified
1 verified2 Nov 2026
WOW24-7 logo

WOW24-7

Customer support

BPO, re-engineered. Experience Center–driven 24/7 customer service outsourcing with enterprise-grade AI and 100% QA coverage. Reduce costs, prevent escalations, and improve CX perf

DPF mark, CertReports state Verified
1 verified2 Nov 2026
24 7.ai logo

24 7.ai

Customer support

[24]7.ai is a leading provider of personalized, accurate & effective customer experience management services, solutions and

DPF mark, CertReports state Expired
2 Nov 2026
Cogito logo

Cogito

Customer support

The newest addition to Verint delivers customer and employee experience real-time scores and

DPF mark, CertReports state Expired
2 Nov 2026
Sprinklr logo

Sprinklr

Customer support

Sprinklr is a provider of enterprise software solutions that help organizations unify customer-facing functions across digital

HIPAA mark, CertReports state Vendor-statedSOC 2 mark, CertReports state Vendor-statedGDPR mark, CertReports state Vendor-statedFedRAMP mark, CertReports state VerifiedPCI DSS mark, CertReports state Vendor-statedISO 27001 mark, CertReports state Vendor-stated
3 verified · 12 stated2 Nov 2026
Foundever Operating logo

Foundever Operating

Logistics and supply chain

We combine digital operations, AI & agentic services and CX delivery into a model that delivers gains in satisfaction, retention and

PCI DSS mark, CertReports state VerifiedDPF mark, CertReports state Expired
1 verified2 Nov 2026
UnifyCX logo

UnifyCX

unifycx.com

UnifyCX blends global agent expertise with AI-powered CX tools to elevate efficiency, engagement, and

PCI DSS mark, CertReports state Verified
1 verified2 Nov 2026
QContact logo

QContact

qcontact.com

The future of customer communications, QContact enables you to connect with your customers in ways you’ve never

DPF mark, CertReports state Expired
2 Nov 2026
Zappix logo

Zappix

Customer support

Zappix delivers AI-powered customer engagement as a managed outcome - not software you have to build

DPF mark, CertReports state Expired
2 Nov 2026
24 7.ai logo

24 7.ai

Customer support

Get in touch with [24]7.ai support or schedule a call with our in-house CX experts to discuss your

PCI DSS mark, CertReports state Verified
1 verified17 Sep 2026