Talkdesk

Security and trust center evidence

Talkdesk is an easy-to-use, cloud-based call center software solution that helps growing businesses, improve customer interactions, while

talkdesk.com Communications and CPaaSLast verified 2 Nov 2026

Vendor website Are you Talkdesk?

FedRAMPVerified

CSA STARVerified

DPFVerified

Talkdesk has 3 registry-verified rows in the CertReports index, last verified 2 Nov 2026. The strongest row is FedRAMP: FedRAMP Authorized. This page is independent of the vendor’s own trust centre: dates, sources and caveats come from CertReports captures.

Reviewer brief

As of 20 Sep 2026, Talkdesk is listed in the FedRAMP registry as FedRAMP Authorized, with authorization issued 3 Jun 2025 and assessed by Schellman Compliance, LLC. As of 17 Sep 2026, Talkdesk is listed in the CSA STAR registry with a Level 1 self-assessment (CAIQ) submitted on 24 Sep 2018. As of 17 Sep 2026, Talkdesk is listed in the EU-US Data Privacy Framework registry as active for the UK Extension Certification, SW-US Certification, and EU-US Certification. The EU-US Data Privacy Framework listing for Talkdesk, as of 17 Sep 2026, was originally issued 17 Sep 2016 and is shown to expire 7 Jan 2027. No public evidence was found for SOC 2, ISO/IEC 27001, or PCI DSS for Talkdesk as of 17 Sep 2026.

FedRAMP: Authorized, issued 3 Jun 2025, assessed by Schellman Compliance, LLC, listed as of 20 Sep 2026.
CSA STAR: Level 1 self-assessment (CAIQ) submitted 24 Sep 2018, listed as of 17 Sep 2026.
EU-US Data Privacy Framework: active (EU-US, UK Extension, SW-US Certifications), issued 17 Sep 2016, shown to expire 7 Jan 2027, as of 17 Sep 2026.

Facts only, each dated; nothing here is inferred, scored or advised. Brief generated 20 Sep 2026; it is regenerated whenever a row changes.

Among communications and cpaas vendors

3verified rows

Category median 1, across 45 indexed communications and cpaas vendors. Talkdesk has more verified rows than 98 percent of them.

call centercloud communicationscontact centercustomer service

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Compliance grid

No public evidence yet for HIPAA, SOC 2, GDPR, PCI DSS, ISO 27001, Cyber Essentials, ISO 27701, ISO 42001. This does not mean the vendor lacks them; it means nothing public was found at the last check.

Legal artefacts

No DPA, BAA or subprocessor list has been captured from a public page yet. Registry rows above do not depend on this.

Subprocessors

No subprocessor list captured yet.

Change history

18 Sep 2026First indexed by CertReports3 evidence rows across 3 frameworks entered the index.

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