Summary
Talkdesk has 3 registry-verified rows in the CertReports index, last verified 17 Sep 2026. The strongest row is FedRAMP: FedRAMP Authorized. This page is independent of the vendor’s own trust centre: dates, sources and caveats come from CertReports captures.
Reviewer brief
As of 17 Sep 2026, Talkdesk is listed in the FedRAMP registry as FedRAMP Authorized, with an authorization issued 03 Jun 2025 and audited by Schellman Compliance, LLC. As of 17 Sep 2026, Talkdesk is listed in the CSA STAR registry with a STAR Level 1 self-assessment (CAIQ) issued 24 Sep 2018. As of 17 Sep 2026, Talkdesk is listed in the EU-US Data Privacy Framework registry as active across the EU-US, Swiss-US, and UK Extension Certifications, originally issued 17 Sep 2016 and set to expire 07 Jan 2027. As of 17 Sep 2026, no public evidence found for SOC 2 or HIPAA. As of 17 Sep 2026, no subprocessor list was found in the evidence provided.
- FedRAMP: listed in FedRAMP registry as FedRAMP Authorized, issued 03 Jun 2025, audited by Schellman Compliance, LLC (as of 17 Sep 2026).
- CSA STAR: listed in CSA STAR registry, Level 1 self-assessment (CAIQ) issued 24 Sep 2018 (as of 17 Sep 2026).
- EU-US Data Privacy Framework: listed as active (EU-US, SW-US, UK Extension), issued 17 Sep 2016, expires 07 Jan 2027 (as of 17 Sep 2026).
Facts only, each dated; nothing here is inferred, scored or advised. Brief generated 17 Sep 2026; it is regenerated whenever a row changes.
Among customer support vendors
3verified rows
Category median 1, across 63 indexed customer support vendors. Talkdesk has more verified rows than 100 percent of them.
call centercloud communicationscontact centercustomer service
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Legal artefacts
No DPA, BAA or subprocessor list has been captured from a public page yet. Registry rows above do not depend on this.
Subprocessors
No subprocessor list captured yet.
Similar vendors with evidence
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