tawk.to
Security and trust center evidence
One free inbox for all your customer
Summary
tawk.to has 1 registry-verified row in the CertReports index, last verified 2 Nov 2026. The strongest row is EU-US Data Privacy Framework: Active: EU-US Certification, SW-US Certification, UK Extension Certification. This page is independent of the vendor’s own trust centre: dates, sources and caveats come from CertReports captures.
Reviewer brief
As of 17 Sep 2026, tawk.to is listed in the EU-US Data Privacy Framework registry with an active status. As of 17 Sep 2026, the EU-US Data Privacy Framework listing covers the EU-US Certification, the SW-US Certification, and the UK Extension Certification. As of 17 Sep 2026, the EU-US Data Privacy Framework registry shows the certification was issued on 9 Jan 2019. As of 17 Sep 2026, the EU-US Data Privacy Framework listing is recorded as active through 6 Mar 2027. As of 17 Sep 2026, no other framework has public evidence found for tawk.to.
- EU-US Data Privacy Framework: listed in registry, active status (as of 17 Sep 2026)
- DPF certification issued 9 Jan 2019, active through 6 Mar 2027
- No public evidence found for other frameworks (as of 17 Sep 2026)
Facts only, each dated; nothing here is inferred, scored or advised. Brief generated 22 Sep 2026; it is regenerated whenever a row changes.
Among customer support vendors
1verified rows
Category median 1, across 110 indexed customer support vendors. tawk.to has more verified rows than 36 percent of them.
help deskknowledge baselive chatticketing
Compare with similar vendors
Pick your own comparisonCompliance grid
Legal artefacts
No DPA, BAA or subprocessor list has been captured from a public page yet. Registry rows above do not depend on this.
Subprocessors
No subprocessor list captured yet.
Change history
- 18 Sep 2026First indexed by CertReports1 evidence row across 1 framework entered the index.
Similar vendors with evidence
Related by product tags and the Customer support category, ranked by shared tags, description similarity and overlapping evidence. Never by popularity.
Deskpro
Customer support
Deskpro provides cloud and on-premise based helpdesk and ticketing
HappyFox
Productivity
HappyFox Help Desk brings AI-powered ticketing, automation, knowledge management, and omnichannel support to Customer Service, IT, HR, and
Help Scout
Customer support
Help Scout delivers all the features you need to deliver exceptional support at a fraction of the cost of other customer service
Help Scout
Customer support
Help Scout delivers all the features you need to deliver exceptional support at a fraction of the cost of other customer service
Evidence against regulations
All regulations for tawk.toHow much of each regulation’s vendor requirements tawk.to’s public evidence reaches.
Reviewing a vendor on public evidence
All articlesWhat Is Third-Party Risk Management (TPRM)? A Practical Guide
Solomon Amos · 2 Nov 2026 · 10 min read
What Is a Trust Centre? Vendor Evidence vs Office Settings
Solomon Amos · 28 Oct 2026 · 10 min read