Deskpro

Security and trust center evidence

Deskpro provides cloud and on-premise based helpdesk and ticketing

deskpro.com Customer supportLast verified 26 Oct 2026

Vendor website Are you Deskpro?

CSA STARVerified

DPFVerified

Deskpro has 2 registry-verified rows in the CertReports index, last verified 26 Oct 2026. The strongest row is CSA STAR: STAR Level 1 self-assessment (CAIQ). This page is independent of the vendor’s own trust centre: dates, sources and caveats come from CertReports captures.

Reviewer brief

As of 17 Sep 2026, Deskpro is listed in the CSA STAR registry with a STAR Level 1 self-assessment (CAIQ) recorded from 4 Jun 2019. As of 17 Sep 2026, Deskpro is listed in the EU-US Data Privacy Framework registry as Active, covering both the EU-US Certification and UK Extension Certification, issued 21 Jul 2025 and expiring 1 Jul 2027. As of 17 Sep 2026, no public evidence found for SOC 2 for Deskpro. As of 17 Sep 2026, no public evidence found for HIPAA for Deskpro. As of 17 Sep 2026, no subprocessor entries were found in the evidence provided for Deskpro.

CSA STAR (as of 17 Sep 2026): listed in CSA STAR registry, STAR Level 1 self-assessment (CAIQ), recorded 4 Jun 2019
EU-US Data Privacy Framework (as of 17 Sep 2026): listed in DPF registry, Active status (EU-US Certification, UK Extension Certification), issued 21 Jul 2025, expires 1 Jul 2027
SOC 2 and HIPAA (as of 17 Sep 2026): no public evidence found for Deskpro

Facts only, each dated; nothing here is inferred, scored or advised. Brief generated 17 Sep 2026; it is regenerated whenever a row changes.

Among customer support vendors

2verified rows

Category median 1, across 109 indexed customer support vendors. Deskpro has more verified rows than 92 percent of them.

helpdesklive chatmulti-channel supportticketing

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Compliance grid

No public evidence yet for HIPAA, SOC 2, GDPR, FedRAMP, PCI DSS, ISO 27001, Cyber Essentials, ISO 27701, ISO 42001. This does not mean the vendor lacks them; it means nothing public was found at the last check.

Legal artefacts

No DPA, BAA or subprocessor list has been captured from a public page yet. Registry rows above do not depend on this.

Subprocessors

No subprocessor list captured yet.

Change history

18 Sep 2026First indexed by CertReports2 evidence rows across 2 frameworks entered the index.

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