Zipchat and GDPR
CertReports found no public GDPR evidence for Zipchat as of unknown date. This does not mean the vendor is non-compliant. It means CertReports found no public evidence at the last check.
Evidence
- Kind
- listing
- Issued or listed
- 31 Oct 2025
- Expires or valid through
- 31 Oct 2026
- Scope
- Zipchat processes personal data to provide chatbot services to e-commerce merchants. The types of personal data processed include: Customer Data: Names, email addresses, order information, and chat conversation history to enable personalized customer support and shopping assistance. Visitor Data: Website interaction data to optimize chatbot performance and provide relevant responses. Merchant Data: Business contact information and account details for service delivery and customer relationship management. Analytics Data: Aggregated and anonymized usage statistics to improve our AI models and service quality. Third-party Disclosures: Data may be shared with merchant clients (for their own customer service purposes), cloud service providers (AWS, Google Cloud), and analytics platforms, all under appropriate data protection agreements.
| Source | Captured | Quote | Links |
|---|---|---|---|
Data Privacy Framework list Official registry · HTTP 200 | 17 Sep 2026 | Zipchat: Active: EU-US Certification, SW-US Certification, UK Extension Certification | Live pagesha256 8b58d4c692 |
What GDPR means, and what it does not
"GDPR compliant" is a claim, not a certification. The verifiable facts are a public DPA, SCC usage, an EU representative, data residency options and a Data Privacy Framework listing.
Read the GDPR guide and browse all vendors with evidenceQuestions buyers ask
Is Zipchat GDPR compliant?
There is no GDPR certification in general use. The verifiable facts are a public data processing agreement, standard contractual clauses, an EU representative and a Data Privacy Framework listing. See the legal artefacts and the DPF row on this page, each with its capture date.
How does CertReports verify this?
Every state carries a capture date, a source and a snapshot link. Registry rows come from the official registry data; vendor statements come from the vendor’s own page or trust centre; nothing is inferred. Vendors can dispute any row and corrections ship within two business days.
Alternatives with GDPR evidence
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No same-category vendor has GDPR evidence in the index yet.