24 7.ai

Security and trust center evidence

[24]7.ai is a leading provider of personalized, accurate & effective customer experience management services, solutions and

247.ai Customer supportLast verified 26 Oct 2026

Vendor website Are you 24 7.ai?

DPFExpired

24 7.ai has , and 1 expired in the CertReports index, last verified 26 Oct 2026. The strongest row is EU-US Data Privacy Framework: Inactive. This page is independent of the vendor’s own trust centre: dates, sources and caveats come from CertReports captures.

Reviewer brief

24 7.ai is listed in the EU-US Data Privacy Framework registry, and as of 05 Oct 2026 its status is shown as expired and inactive, with the original self-certification dated 13 Oct 2016. No public evidence found for SOC 2 Type II as of 05 Oct 2026, so no audit report has been identified. No public evidence found for PCI DSS as of 05 Oct 2026, leaving payment card handling controls unverified. No public evidence found for HIPAA as of 05 Oct 2026, so no BAA offering is documented. No public evidence found for ISO 27001 as of 05 Oct 2026, meaning no information security management certification has been identified.

EU-US Data Privacy Framework: listed in registry, status expired/inactive as of 05 Oct 2026, originally dated 13 Oct 2016
SOC 2 Type II: no public evidence found (as of 05 Oct 2026)
PCI DSS: no public evidence found (as of 05 Oct 2026)

Facts only, each dated; nothing here is inferred, scored or advised. Brief generated 10 Oct 2026; it is regenerated whenever a row changes.

Among customer support vendors

0verified rows

Category median 1, across 109 indexed customer support vendors. 24 7.ai has no registry-verified row yet, like 37 percent of them; its evidence is vendor-stated or reported.

ai chatbotsconversation managementcustomer experiencesupport automation

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Compliance grid

EU-US Data Privacy FrameworkExpired
Inactive
as of 26 Oct 2026
1 source

No public evidence yet for HIPAA, SOC 2, GDPR, FedRAMP, PCI DSS, ISO 27001, CSA STAR, Cyber Essentials, ISO 27701, ISO 42001. This does not mean the vendor lacks them; it means nothing public was found at the last check.

Legal artefacts

No DPA, BAA or subprocessor list has been captured from a public page yet. Registry rows above do not depend on this.

Subprocessors

No subprocessor list captured yet.

Change history

18 Sep 2026First indexed by CertReports1 evidence row across 1 framework entered the index.

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