24 7.ai

Security and trust center evidence

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247-inc.com Customer supportLast verified 17 Sep 2026

24 7.ai has 1 registry-verified row in the CertReports index, last verified 17 Sep 2026. The strongest row is PCI DSS: Listed on the Visa Global Registry as PCI DSS validated through 2026-10-31. This page is independent of the vendor’s own trust centre: dates, sources and caveats come from CertReports captures.

Reviewer brief

According to the Visa Global Registry, 24 7.ai is listed as PCI DSS validated through 31 Oct 2026, as of 19 Oct 2026. The record was issued on 23 Mar 2021 and audited by IGRC Square, per the Visa Global Registry as of 19 Oct 2026. No SOC 2 report has been identified for 24 7.ai as of 19 Oct 2026, so no public evidence of a SOC 2 Type II report was found. No HIPAA information was located for 24 7.ai as of 19 Oct 2026, meaning no public evidence of a BAA offering was found. No CSA STAR attestation was identified for 24 7.ai as of 19 Oct 2026, and the Visa Global Registry entry remains the only compliance evidence available.

PCI DSS: listed in Visa Global Registry, validated through 31 Oct 2026 (as of 19 Oct 2026)
SOC 2: no public evidence found (as of 19 Oct 2026)
HIPAA: no public evidence found (as of 19 Oct 2026)

Facts only, each dated; nothing here is inferred, scored or advised. Brief generated 20 Oct 2026; it is regenerated whenever a row changes.

Among customer support vendors

1verified rows

Category median 1, across 110 indexed customer support vendors. 24 7.ai has more verified rows than 36 percent of them.

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Compliance grid

PCI DSSVerified
Listed on the Visa Global Registry as PCI DSS validated through 2026-10-31
as of 17 Sep 2026
1 source · SISA

No public evidence yet for HIPAA, SOC 2, GDPR, FedRAMP, ISO 27001, CSA STAR, Cyber Essentials, ISO 27701, ISO 42001. This does not mean the vendor lacks them; it means nothing public was found at the last check.

Legal artefacts

No DPA, BAA or subprocessor list has been captured from a public page yet. Registry rows above do not depend on this.

Subprocessors

No subprocessor list captured yet.

Change history

2 Nov 2026PCI DSS auditor changedAuditor changed from IGRC Square to SISA.
19 Oct 2026PCI DSS auditor changedAuditor changed from SISA to IGRC Square.
18 Sep 2026First indexed by CertReports1 evidence row across 1 framework entered the index.

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