Intercom
Compliance evidence
Intercom is the only helpdesk with a natively integrated AI Agent, Fin, meaning every customer conversation improves the next one, enabling
Compliance grid
HIPAAVendor-statedVendor displays a HIPAA badge on its trust centre (claim; BAA availability not yet captured)
as of 30 Sep 20262 sources
SOC 2Vendor-statedVendor states SOC 2 on its trust centre
as of 30 Sep 20262 sources
GDPRVendor-statedVendor states GDPR on its trust centre
as of 30 Sep 20262 sources
ISO/IEC 27001Vendor-statedVendor states ISO 27001:2022 on its trust centre
as of 30 Sep 20262 sources
CSA STARVendor-statedVendor states CSA Star for AI on its trust centre
as of 30 Sep 20262 sources
ISO/IEC 27701Vendor-statedVendor states ISO 27701 on its trust centre
as of 30 Sep 20262 sources- ISO/IEC 42001Vendor-stated
Vendor states ISO/IEC 42001:2023 on its trust centre
as of 30 Sep 20262 sources 
ISO/IEC 27018Vendor-statedVendor states ISO 27018 on its trust centre
as of 30 Sep 20262 sources
EU-US Data Privacy FrameworkVerifiedActive: EU-US Certification, SW-US Certification, UK Extension Certification
as of 2 Nov 20261 source
CCPA / CPRAVendor-statedVendor states CCPA on its trust centre
as of 30 Sep 20262 sources
HDSVendor-statedVendor states HDS on its trust centre
as of 30 Sep 20262 sources
No public evidence yet for FedRAMP, PCI DSS, Cyber Essentials. This does not mean the vendor lacks them; it means nothing public was found at the last check.
Official framework marks identify the scheme each row is about; the CertReports state chip beside each mark is our assessment of the public evidence. How states are decided.