Latitude Labs

Security and trust center evidence

Boost agent productivity and deliver seamless customer experiences with Freshdesk, an AI-powered customer service solution with omnichannel

freshdesk.com Customer supportLast verified 2 Nov 2026

Vendor website Are you Latitude Labs?

DPFExpired

Latitude Labs has , and 1 expired in the CertReports index, last verified 2 Nov 2026. The strongest row is EU-US Data Privacy Framework: Inactive. This page is independent of the vendor’s own trust centre: dates, sources and caveats come from CertReports captures.

Reviewer brief

As of 2 Nov 2026, CertReports holds 1 expired row for Latitude Labs, drawn from the Data Privacy Framework list. Latitude Labs previously appeared with EU-US Data Privacy Framework evidence, but the listing is no longer active and CertReports found no renewal as of 2 Nov 2026. No public evidence was found for SOC 2, ISO/IEC 27001, HIPAA and GDPR as of 2 Nov 2026; that is a gap in the public record, not a finding of non-coverage, and the vendor can supply it under NDA.

EU-US Data Privacy Framework: Inactive, expired as of 2 Nov 2026

Facts only, each dated; nothing here is inferred, scored or advised.

Among customer support vendors

0verified rows

Category median 1, across 110 indexed customer support vendors. Latitude Labs has no registry-verified row yet, like 36 percent of them; its evidence is vendor-stated or reported.

agent-productivityautomationcustomer-serviceomnichannelticketing

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Compliance grid

EU-US Data Privacy FrameworkExpired
Inactive
as of 2 Nov 2026
1 source

No public evidence yet for HIPAA, SOC 2, GDPR, FedRAMP, PCI DSS, ISO 27001, CSA STAR, Cyber Essentials, ISO 27701, ISO 42001. This does not mean the vendor lacks them; it means nothing public was found at the last check.

Legal artefacts

No DPA, BAA or subprocessor list has been captured from a public page yet. Registry rows above do not depend on this.

Subprocessors

No subprocessor list captured yet.

Change history

18 Sep 2026First indexed by CertReports2 evidence rows across 1 framework entered the index.

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