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Latitude Labs

Alternatives with evidence

Boost agent productivity and deliver seamless customer experiences with Freshdesk, an AI-powered customer service solution with omnichannel

freshdesk.comCustomer supportLast verified 2 Nov 2026

Vendors that share product tags or the Customer support category with Latitude Labs and carry public evidence, ranked by shared tags, description similarity and overlapping evidence.

Webgroup Media logo

Webgroup Media

Customer support

Cerb gives human + AI teams shared inboxes for any work that arrives -- routed, automated, integrated with anything, and handed to a person

DPF mark, CertReports state Verified
1 verified2 Nov 2026
ACME Technologies logo

ACME Technologies

Customer support

ACME is a best-in-class ticketing software for cultural

PCI DSS mark, CertReports state Verified
1 verified2 Nov 2026
AudienceView Ticketing logo

AudienceView Ticketing

Customer support

AudienceView is more than just an event ticketing

PCI DSS mark, CertReports state Verified
1 verified2 Nov 2026
T-Metrics logo

T-Metrics

Customer support

T-Metrics leads the industry with our omnichannel customer experience contact center solutions that can be deployed on-premises, hybrid

FedRAMP mark, CertReports state Verified
1 verified2 Nov 2026
Zendesk logo

Zendesk

Customer support

The best customer experiences are built with

FedRAMP mark, CertReports state VerifiedCSA STAR mark, CertReports state VerifiedDPF mark, CertReports state Verified
3 verified2 Nov 2026
Deskpro logo

Deskpro

Customer support

Deskpro provides cloud and on-premise based helpdesk and ticketing

CSA STAR mark, CertReports state VerifiedDPF mark, CertReports state Verified
2 verified2 Nov 2026
MindTouch logo

MindTouch

Customer support

Discover NiCE’s AI customer service automation solutions to improve CX and boost

FedRAMP mark, CertReports state VerifiedDPF mark, CertReports state Verified
2 verified2 Nov 2026
Genesys logo

Genesys

Customer support

Orchestrate experiences in real time with an AI-powered platform that makes it possible to foster customer loyalty and build efficient

FedRAMP mark, CertReports state VerifiedDPF mark, CertReports state Expired
1 verified2 Nov 2026
GuestTix logo

GuestTix

Customer support

GuestTix - Friends And Family, Inside Ticketing

DPF mark, CertReports state Verified
1 verified2 Nov 2026
Next4Biz logo

Next4Biz

Customer support

Customer service platform that unifies every channel, understands and answers tickets with AI, and resolves them through workflows and

DPF mark, CertReports state Verified
1 verified2 Nov 2026
Ticketure logo

Ticketure

Customer support

Ticketing software for museums, zoos and

SOC 2 mark, CertReports state Vendor-statedPCI DSS mark, CertReports state Vendor-statedCyber Essentials mark, CertReports state Vendor-statedDPF mark, CertReports state Verified
1 verified · 3 stated2 Nov 2026
Thread logo

Thread

Customer support

Supercharge your service desk with effortless assistive and agentic AI—no new hires required and guaranteed

SOC 2 mark, CertReports state Vendor-statedDPF mark, CertReports state Expired
1 stated2 Nov 2026
GrooveHQ logo

GrooveHQ

Customer support

Helply is the complete AI-native customer support platform: all you expect from Zendesk, rebuilt around AI agents that investigate

DPF mark, CertReports state Expired
2 Nov 2026
Halp logo

Halp

Customer support

Jira Service Management is a modern IT help desk ticketing solution for small growing

DPF mark, CertReports state Expired
2 Nov 2026
tawk.to logo

tawk.to

Customer support

One free inbox for all your customer

DPF mark, CertReports state Verified
1 verified2 Nov 2026
Eventboost logo

Eventboost

Customer support

Eventboost is an all-in-one event management platform: online registration, check-in, badge printing and

DPF mark, CertReports state Expired
2 Nov 2026
Mojo Helpdesk Metadot Corporation logo

Mojo Helpdesk Metadot Corporation

Customer support

Mojo Helpdesk is help desk software for schools, businesses, and IT

DPF mark, CertReports state Expired
2 Nov 2026
VOCI Technologies logo

VOCI Technologies

Customer support

Medallia's software platform provides keen insights to improve customer experience, contact center experience, employee experience and

DPF mark, CertReports state Expired
2 Nov 2026
Freshworks logo

Freshworks

Customer support

Freshworks is a cloud-based CEM software suite that streamlines customer conversations across multiple channels including email &

SOC 2 mark, CertReports state Vendor-statedFedRAMP mark, CertReports state Vendor-statedISO 27001 mark, CertReports state Vendor-statedCSA STAR mark, CertReports state VerifiedCyber Essentials mark, CertReports state Vendor-statedISO 27701 mark, CertReports state Vendor-stated
2 verified · 10 stated2 Nov 2026
Hiver logo

Hiver

Customer support

Hiver is a software company founded in 2011 by Nitesh Nandy and Niraj Ranjan Rout

DPF mark, CertReports state Verified
1 verified2 Nov 2026
UserScape logo

UserScape

Customer support

Help desk software since

DPF mark, CertReports state Verified
1 verified2 Nov 2026
Supportsync.com logo

Supportsync.com

Customer support

SupportSync is uniquely designed to manage all aspects of Product Support including Customer Service, RMA and

DPF mark, CertReports state Expired
2 Nov 2026
Yapsody logo

Yapsody

Customer support

Yapsody’s online ticketing platform makes it easy to promote your events and sell event tickets with

DPF mark, CertReports state Expired
2 Nov 2026
Airship logo

Airship

Customer support

Airship is the only mobile-first customer experience platform that delivers measurable results through AI-powered, unified cross-channel

SOC 2 mark, CertReports state Vendor-statedISO 42001 mark, CertReports state Vendor-statedDPF mark, CertReports state Verified
1 verified · 2 stated2 Nov 2026