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Vendor-statedPendo and GDPR
Pendo states it holds a data processing agreement. CertReports captured this on 30 Sep 2026 from its trust centre (Vanta); it is a vendor statement, not an independent confirmation.
Evidence
Vendor-statedVendor states GDPR on its trust centre
as of 30 Sep 2026 · confidence 90%ExpiredInactive
as of 2 Nov 2026 · confidence 100%- Kind
- Listing
- Issued or listed
- 14 Oct 2017
- Scope
- Pendo processes personal data as directed by the individual to whom the data belongs, on behalf of our customers to perform as contractually necessary, and/or per our legitimate interests, all in compliance with applicable law and the Data Privacy Framework principles. The personal data that we collect, retain, and otherwise process include contact data, account data, communications data, transactional data, marketing data, payment data, promotion data, device data, online activity data, communication interaction data, data derived from all those preceding, and sensitive personal information only when incidentally shared by the individual or our customers. Depending on the purpose for which we process the category of personal data, we may share such personal data with our affiliates, service providers, payment processors, advertising partners, third parties as directed by the individual, professional advisors, and other partners.
| Source | Captured | Quote | Links |
|---|---|---|---|
Data Privacy Framework list Official registry · HTTP 200 | 2 Nov 2026 | Pendo: Inactive | Live pagesha256 ae35b121e3 |
Data Privacy Framework list Official registry · HTTP 200 | 26 Oct 2026 | Pendo: Active: SW-US Certification, EU-US Certification, UK Extension Certification | Live pagesha256 24ba0a54b2 |
What GDPR means, and what it does not
"GDPR compliant" is a claim, not a certification. The verifiable facts are a public DPA, SCC usage, an EU representative, data residency options and a Data Privacy Framework listing.
Read the GDPR guide and browse all vendors with evidenceQuestions buyers ask
Is Pendo GDPR compliant?
There is no GDPR certification in general use. The verifiable facts are a public data processing agreement, standard contractual clauses, an EU representative and a Data Privacy Framework listing. See the legal artefacts and the DPF row on this page, each with its capture date.
How does CertReports verify this?
Every state carries a capture date, a source and a snapshot link. Registry rows come from the official registry data; vendor statements come from the vendor’s own page or trust centre; nothing is inferred. Vendors can dispute any row and corrections ship within two business days.
Change history
- 18 Sep 2026Subprocessor added: Amazon Web ServicesAmazon Web Services appeared on the subprocessor list.
- 18 Sep 2026Subprocessor added: Anthropic ClaudeAnthropic Claude appeared on the subprocessor list.
- 18 Sep 2026Subprocessor added: Elastic.coElastic.co appeared on the subprocessor list.
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