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Regulatory evidence

Pendo feeds product context to the apps and AI agents you build or buy, so you can understand your users, act where it counts, and drive

pendo.ioAnalyticsLast verified 21 Sep 2026

Pendo against third-party requirements

For each regulation, how many of the requirements it places on your vendors Pendo’s public evidence reaches. Open one for every item with its date and source.

Documents on the trust centre

What the vendor lists, typed; public items can be read now, the rest are available on request.

26 documents listed on Pendo’s trust centre

trust.pendo.io
  • AI model documentation
    • Pendo AI Model Card: Account Descriptionson request · seen 21 Sep 2026
    • Pendo AI Model Card: Agent Analyticson request · seen 21 Sep 2026
    • Pendo AI Model Card: AI Insightson request · seen 21 Sep 2026
    • Pendo AI Model Card: AI Taggingon request · seen 21 Sep 2026
    • Pendo AI Model Card: Guide AIon request · seen 21 Sep 2026
    • Pendo AI Model Card: Leo (formerly Agent Mode)on request · seen 21 Sep 2026
    • Pendo AI Model Card: Listen AIon request · seen 21 Sep 2026
    • Pendo AI Model Card: NPS Themeson request · seen 21 Sep 2026
    • Pendo AI Model Card: Pendo MCP Serveron request · seen 21 Sep 2026
    • Pendo AI Model Card: Semantic Search and Embeddingson request · seen 21 Sep 2026
    • Pendo AI Model Card: Session Replay AIon request · seen 21 Sep 2026
    • Pendo AI Model Card: Signals (formerly Autonomous Insights)on request · seen 21 Sep 2026
    • Pendo AI Model Card: Tag Enrichment and Auto-Taggingon request · seen 21 Sep 2026
  • PCI DSS attestation of compliance
    • PCI DSS v4.0 Service Provider SAQ-D and Attestation of Compliance (October 2025)on request · seen 21 Sep 2026
    • Pendo PCI DSS v4.0 Responsibility Matrix (October 2025)on request · seen 21 Sep 2026
  • Penetration test report
    • Pendo Penetration Test Attestation Letter - September 2025public · seen 21 Sep 2026
    • Pendo Penetration Test Report - September 2025on request · seen 21 Sep 2026
  • Security questionnaire (SIG, CAIQ, HECVAT)
    • CSA CAIQ (Consensus Assessments Initiative Questionnaire)on request · seen 21 Sep 2026
    • Pendo SIG Lite (Standardized Information Gathering) FY 2026on request · seen 21 Sep 2026
  • SOC 2 report
    • SOC 2 + HIPAA Type II Report for 2026 (Audit Period 1 Jan 2025 to 31 Dec 2025)on request · seen 21 Sep 2026
    • SOC 2 + HIPAA Type II Report for 2026 (Audit Period 1 Jan 2025 to 31 Dec 2025) - Japaneseon request · seen 21 Sep 2026
  • SOC 3 report
    • SOC 3 Report for 2026 (Audit Period 1 Jan 2025 to 31 Dec 2025)public · seen 21 Sep 2026
  • Accessibility conformance report (VPAT)
    • 2023 VPAT Compliance Certification – Androidpublic · seen 21 Sep 2026
    • 2024 VPAT Compliance Certificationpublic · seen 21 Sep 2026
    • 2026 VPAT Compliance Certification - Listen Customer Facing Portalpublic · seen 21 Sep 2026
    • 2026 VPAT Compliance Certification - OEMpublic · seen 21 Sep 2026
All articles

This maps third-party obligations to the vendor evidence that may support them. It is not legal advice and never a statement that a vendor or its customers comply; confirm scope and sufficiency with your counsel or auditor. “No public evidence” means nothing public was found at the last check. Citations link to the official text.