How-to
Vendor Security Questionnaire Questions Answered by Public Evidence
Solomon Amos · 26 Sep 2026 · 8 min read
Vendor-statedPendo and HIPAA
Pendo states it holds that it will sign a business associate agreement. CertReports captured this on 30 Sep 2026 from its trust centre (Vanta); it is a vendor statement, not an independent confirmation.
Evidence
Vendor-statedVendor displays a HIPAA badge on its trust centre (claim; BAA availability not yet captured)
as of 30 Sep 2026 · confidence 70%What is not public
- Whether a BAA has been signed with any particular customer is never public; CertReports records only whether the vendor offers one.
What HIPAA means, and what it does not
No HIPAA certification exists. HHS declined to create certification criteria in the Security Rule preamble (68 FR 8334, 20 February 2003). The artefact that matters is a signed business associate agreement (BAA); "HIPAA compliant" on a marketing page is a claim.
Read the HIPAA guide and browse all vendors with evidenceQuestions buyers ask
Is Pendo HIPAA compliant?
There is no HIPAA certification, so no vendor can be "HIPAA certified". The artefact that matters is a business associate agreement (BAA). Pendo states it will sign a BAA as of 30 Sep 2026.
Will Pendo sign a BAA?
Yes, according to Pendo's own published terms as of 30 Sep 2026. Confirm the covered products with the vendor before sending protected health information.
How does CertReports verify this?
Every state carries a capture date, a source and a snapshot link. Registry rows come from the official registry data; vendor statements come from the vendor’s own page or trust centre; nothing is inferred. Vendors can dispute any row and corrections ship within two business days.
Change history
- 18 Sep 2026Subprocessor added: Amazon Web ServicesAmazon Web Services appeared on the subprocessor list.
- 18 Sep 2026Subprocessor added: Anthropic ClaudeAnthropic Claude appeared on the subprocessor list.
- 18 Sep 2026Subprocessor added: Core10Core10 appeared on the subprocessor list.
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