VerifiedPendo and SOC 2
Pendo publishes a SOC 3 report in which an independent service auditor found its controls effective against the trust services criteria for the period 1 Jan 2025 to 31 Dec 2025, the examination a SOC 2 Type II report covers. The SOC 2 report itself is restricted-use. CertReports last verified this on 1 Nov 2026.
Evidence
- Kind
- Type II
- Issued or listed
- 1 Jul 2026
- Period
- 1 Jan 2025 to 31 Dec 2025
- Criteria
- Security, Processing integrity, Confidentiality, Privacy
- Scope
- Pendo's Software as a Service System
| Source | Captured | Quote | Links |
|---|---|---|---|
Pendo SOC 3 report (trust.pendo.io) Auditor or certification body · HTTP 200 | 26 Oct 2026 | In our opinion, management's Assertion that the controls within Pendo's Software as a Service System were effective throughout the period to January 1, 2025 to December 31, 2025, to provide reasonable assurance that Pendo's service commitments and system requirem ents were achieved based on the applicable trust services criteria is fairly stated, in all material respects. |
- Kind
- Type II
- Kind
- Type II
- Issued or listed
- 1 Jul 2026
- Period
- 1 Jan 2025 to 31 Dec 2025
- Criteria
- Security, Processing integrity, Confidentiality, Privacy
- Scope
- Pendo's Software as a Service System
| Source | Captured | Quote | Links |
|---|---|---|---|
Pendo SOC 3 report (trust.pendo.io) Auditor or certification body · HTTP 200 | 26 Oct 2026 | In our opinion, management's Assertion that the controls within Pendo's Software as a Service System were effective throughout the period to January 1, 2025 to December 31, 2025, to provide reasonable assurance that Pendo's service commitments and system requirem ents were achieved based on the applicable trust services criteria is fairly stated, in all material respects. |
What is not public
- The audit firm is not stated in any public source CertReports has captured.
- Trust services criteria in scope, carve-outs and bridge-letter status are only in the restricted-use report, which CertReports never hosts.
What SOC 2 means, and what it does not
SOC 2 reports are restricted-use and are never "certifications". A Type II report covers a period; freshness is the period end plus a bridge letter of at most three months. "SOC 2 ready" and "in progress" are not reports. No public SOC 2 registry exists; the strongest registry-grade signal is a CSA STAR Level 2 attestation, then a public SOC 3.
Read the SOC 2 guide and browse all vendors with evidenceQuestions buyers ask
Is Pendo SOC 2 certified?
No organisation is "SOC 2 certified": SOC 2 is an attestation report issued by a CPA firm, not a certification. Pendo appears to hold a SOC 2 Type II report as of 1 Nov 2026.
How do I get the Pendo SOC 2 report?
SOC 2 reports are restricted-use documents shared under NDA. Request it through the Pendo trust centre or security page; CertReports links to it and never hosts the report.
How does CertReports verify this?
Every state carries a capture date, a source and a snapshot link. Registry rows come from the official registry data; vendor statements come from the vendor’s own page or trust centre; nothing is inferred. Vendors can dispute any row and corrections ship within two business days.
Change history
- 25 Sep 2026SOC 2 state changedState moved from Vendor-stated to Verified.
- 18 Sep 2026SOC 2 evidence addedA SOC 2 row entered the index with state Vendor-stated.
- 18 Sep 2026Subprocessor added: Amazon Web ServicesAmazon Web Services appeared on the subprocessor list.
- 18 Sep 2026Subprocessor added: Anthropic ClaudeAnthropic Claude appeared on the subprocessor list.
- 18 Sep 2026Subprocessor added: Elastic.coElastic.co appeared on the subprocessor list.
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