Explainers
The EU-US Data Privacy Framework, explained for vendor reviews
Solomon Amos · 7 Sep 2026 · 10 min read
UserTesting
Regulatory evidence
UserTesting is a platform for getting rapid customer feedback on almost any customer experience you can imagine, including websites, mobile
UserTesting against third-party requirements
For each regulation, how many of the requirements it places on your vendors UserTesting’s public evidence reaches. Open one for every item with its date and source.
- GDPR55%2 evidence found1 available on request1 expired1 no public evidence
- UK GDPR50%2 evidence found1 expired1 no public evidence
- DORA67%2 evidence found2 available on request1 partial evidence1 no public evidence
- NIS292%2 evidence found1 available on request
- HIPAA58%1 evidence found1 available on request1 no public evidence
- PCI DSS25%1 partial evidence1 no public evidence
- EU AI Act33%2 partial evidence1 no public evidence
- ISO 27001 Annex A75%3 evidence found1 no public evidence
- SOC 2 CC9.275%1 evidence found1 partial evidence
Documents on the trust centre
What the vendor lists, typed; public items can be read now, the rest are available on request.
29 documents listed on UserTesting’s trust centre
trust.usertesting.com- AI policy or governance framework
- [User Interviews] Artificial Intelligence (AI) Internal Use Policyon request · seen 21 Sep 2026
- Architecture or data-flow diagram
- User Interviews Architecture, Authentication, Network and Integration Diagramson request · seen 21 Sep 2026
- UserTesting Network Architecture Diagramon request · seen 21 Sep 2026
- UserZoom Network Architecture Diagramon request · seen 21 Sep 2026
- Business continuity and disaster recovery plan
- [User Interviews] Business Continuity and Disaster Recovery Planon request · seen 21 Sep 2026
- UserTesting HIP Disaster Recovery Test Report (2025)on request · seen 21 Sep 2026
- UserZoom UX Research Platform Disaster Recovery Test Report (2025)on request · seen 21 Sep 2026
- Incident response plan
- [User Interviews] Incident Response Planon request · seen 21 Sep 2026
- [UserTesting] Incident Management Standard 4.1on request · seen 21 Sep 2026
- Cyber insurance certificate
- COI - Evidence of Insurance - User Interviewson request · seen 21 Sep 2026
- COI - Evidence of Insurance - UserTesting/UserZoomon request · seen 21 Sep 2026
- ISO certificate
- User Interviews ISO 27001:2022 Certificateon request · seen 21 Sep 2026
- User Interviews ISO 27701:2019 Certificateon request · seen 21 Sep 2026
- UserTesting ISO 27001:2022 Certificateon request · seen 21 Sep 2026
- UserTesting ISO 27701:2019 Certificateon request · seen 21 Sep 2026
- Penetration test report
- User Interviews Penetration Test Report (2026)on request · seen 21 Sep 2026
- UserTesting Web Application Pentest Report (2026)on request · seen 21 Sep 2026
- UserZoom Web Application Pentest Report (2026)on request · seen 21 Sep 2026
- Security policy or overview
- [User Interviews] Access Control Policyon request · seen 21 Sep 2026
- [User Interviews] Cryptography Policyon request · seen 21 Sep 2026
- [User Interviews] Human Resource Security Policyon request · seen 21 Sep 2026
- [User Interviews] Information Security Policyon request · seen 21 Sep 2026
- [User Interviews] Information Systems Security Policyon request · seen 21 Sep 2026
- [User Interviews] Secure Development Policyon request · seen 21 Sep 2026
- [User Interviews] Workspace and Device Security Policyon request · seen 21 Sep 2026
- [UserTesting] Information Security Policy 5.0.1on request · seen 21 Sep 2026
- [UserTesting] Vulnerability Management Standard 3.4.1on request · seen 21 Sep 2026
- SOC 2 report
- User Interviews SOC 2 Type II (2025)on request · seen 21 Sep 2026
- UserTesting SOC 2 Type II (2025)on request · seen 21 Sep 2026
Reviewing a vendor against regulations
All articlesAnalysis
The state of public compliance evidence in 2026: what 3,000 vendors actually publish
CertReports Research · 18 Sep 2026 · 12 min read
This maps third-party obligations to the vendor evidence that may support them. It is not legal advice and never a statement that a vendor or its customers comply; confirm scope and sufficiency with your counsel or auditor. “No public evidence” means nothing public was found at the last check. Citations link to the official text.