UserTesting
SOC 2 evidence
UserTesting is a platform for getting rapid customer feedback on almost any customer experience you can imagine, including websites, mobile
Vendor-statedUserTesting and SOC 2
UserTesting states it holds a SOC 2 Type II report. CertReports captured this on 21 Sep 2026 from its trust centre (Vanta); it is a vendor statement, not an independent confirmation.
Evidence
- Kind
- Type II
- Kind
- Self-assessment
- Issued or listed
- 20 May 2020
- Products in scope
- usertesting human insight platform
| Source | Captured | Quote | Links |
|---|---|---|---|
CSA STAR registry Official registry · HTTP 200 | 26 Oct 2026 | usertesting: STAR Level 1 self-assessment (CAIQ) | Live pagesha256 0c3d16dcbd |
CSA STAR registry Official registry · HTTP 200 | 19 Oct 2026 | usertesting: STAR Level 1 self-assessment (CAIQ) | Live pagesha256 6ebb015031 |
CSA STAR registry Official registry · HTTP 200 | 12 Oct 2026 | usertesting: STAR Level 1 self-assessment (CAIQ) | Live pagesha256 be2cb50e52 |
CSA STAR registry Official registry · HTTP 200 | 5 Oct 2026 | usertesting: STAR Level 1 self-assessment (CAIQ) | Live pagesha256 3b3fda577e |
CSA STAR registry Official registry · HTTP 200 | 29 Sep 2026 | usertesting: STAR Level 1 self-assessment (CAIQ) | Live pagesha256 aadfa82b54 |
CSA STAR registry Official registry · HTTP 200 | 17 Sep 2026 | usertesting: STAR Level 1 self-assessment (CAIQ) | Live pagesha256 e7f124247f |
What is not public
- The report period is not public, so CertReports cannot say whether the UserTesting SOC 2 report covers the last 12 months.
- The audit firm is not stated in any public source CertReports has captured.
- Trust services criteria in scope, carve-outs and bridge-letter status are only in the restricted-use report, which CertReports never hosts.
What SOC 2 means, and what it does not
SOC 2 reports are restricted-use and are never "certifications". A Type II report covers a period; freshness is the period end plus a bridge letter of at most three months. "SOC 2 ready" and "in progress" are not reports. No public SOC 2 registry exists; the strongest registry-grade signal is a CSA STAR Level 2 attestation, then a public SOC 3.
Read the SOC 2 guide and browse all vendors with evidenceQuestions buyers ask
Is UserTesting SOC 2 certified?
No organisation is "SOC 2 certified": SOC 2 is an attestation report issued by a CPA firm, not a certification. UserTesting states it holds a SOC 2 Type II report as of 21 Sep 2026.
How do I get the UserTesting SOC 2 report?
SOC 2 reports are restricted-use documents shared under NDA. Request it through the UserTesting trust centre or security page; CertReports links to it and never hosts the report.
How does CertReports verify this?
Every state carries a capture date, a source and a snapshot link. Registry rows come from the official registry data; vendor statements come from the vendor’s own page or trust centre; nothing is inferred. Vendors can dispute any row and corrections ship within two business days.
Change history
- 18 Sep 2026SOC 2 evidence addedA SOC 2 row entered the index with state Vendor-stated.
- 18 Sep 2026Subprocessor added: User Interviews SubprocessorsUser Interviews Subprocessors appeared on the subprocessor list.
- 18 Sep 2026Subprocessor added: UserTesting SubprocessorsUserTesting Subprocessors appeared on the subprocessor list.
- 18 Sep 2026Subprocessor added: UserZoom SubprocessorsUserZoom Subprocessors appeared on the subprocessor list.
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