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ISO/IEC 27701 evidence

UserTesting is a platform for getting rapid customer feedback on almost any customer experience you can imagine, including websites, mobile

usertesting.comCustomer supportLast verified 2 Nov 2026
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ISO/IEC 27701 mark, CertReports state Vendor-stated as of 21 Sep 2026Vendor-stated

UserTesting and ISO/IEC 27701

UserTesting states it holds an ISO/IEC 27701 certificate. CertReports captured this on 21 Sep 2026 from its trust centre (Vanta); it is a vendor statement, not an independent confirmation.

Evidence

Vendor-statedVendor states ISO 27701:2019 on its trust centre
as of 21 Sep 2026 · confidence 90%
SourceCapturedQuoteLinks
UserTesting trust centre (Vanta)
Vendor trust centre · HTTP 200
21 Sep 2026ISO 27701:2019
Live page Snapshotsha256 f497819cc7
UserTesting trust centre (Vanta)
Vendor trust centre · HTTP 200
18 Sep 2026ISO 27701:2019
Live page Snapshotsha256 c173dae358
This is wrong
Vendor-statedVendor states ISO 27001:2022 on its trust centre
as of 21 Sep 2026 · confidence 90%
SourceCapturedQuoteLinks
UserTesting trust centre (Vanta)
Vendor trust centre · HTTP 200
21 Sep 2026ISO 27001:2022
Live page Snapshotsha256 f497819cc7
UserTesting trust centre (Vanta)
Vendor trust centre · HTTP 200
18 Sep 2026ISO 27001:2022
Live page Snapshotsha256 c173dae358
This is wrong
What ISO/IEC 27701 means, and what it does not

A privacy extension to ISO 27001; certified on the same three-year cycle. No public registry covers it, so most rows are vendor-stated.

Read the ISO/IEC 27701 guide and browse all vendors with evidence

Questions buyers ask

Does UserTesting have ISO/IEC 27701?

UserTesting states it holds an ISO/IEC 27701 certificate. CertReports captured this on 21 Sep 2026 from its trust centre (Vanta); it is a vendor statement, not an independent confirmation.

How does CertReports verify this?

Every state carries a capture date, a source and a snapshot link. Registry rows come from the official registry data; vendor statements come from the vendor’s own page or trust centre; nothing is inferred. Vendors can dispute any row and corrections ship within two business days.

Change history

  1. 18 Sep 2026ISO/IEC 27701 evidence addedA ISO/IEC 27701 row entered the index with state Vendor-stated.
  2. 18 Sep 2026Subprocessor added: User Interviews SubprocessorsUser Interviews Subprocessors appeared on the subprocessor list.
  3. 18 Sep 2026Subprocessor added: UserTesting SubprocessorsUserTesting Subprocessors appeared on the subprocessor list.
  4. 18 Sep 2026Subprocessor added: UserZoom SubprocessorsUserZoom Subprocessors appeared on the subprocessor list.

Alternatives with ISO 27701 evidence

Similar vendors (shared product tags or the Customer support category) whose ISO 27701 row is verified or vendor-stated, ranked by similarity.

Freshworks logo

Freshworks

Customer support

Freshworks is a cloud-based CEM software suite that streamlines customer conversations across multiple channels including email &

SOC 2 mark, CertReports state Vendor-statedFedRAMP mark, CertReports state Vendor-statedISO 27001 mark, CertReports state Vendor-statedCSA STAR mark, CertReports state VerifiedCyber Essentials mark, CertReports state Vendor-statedISO 27701 mark, CertReports state Vendor-stated
2 verified · 10 stated2 Nov 2026

Understand ISO 27701 evidence

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