How-to
Vendor Security Questionnaire Questions Answered by Public Evidence
Solomon Amos · 26 Sep 2026 · 8 min read
Five9
CSA STAR evidence
Five9 delivers reliable cloud contact centre and AI services that empower organisations to deliver extraordinary customer
Vendor-statedFive9 and CSA STAR
Five9 states it holds a CSA STAR Level 1 self-assessment. CertReports captured this on 2 Nov 2026 from its trust centre (Drata); it is a vendor statement, not an independent confirmation.
Evidence
Vendor-statedVendor states CSA STAR on its trust centre
as of 2 Nov 2026 · confidence 80%| Source | Captured | Quote | Links |
|---|---|---|---|
Five9 trust centre (Drata) Vendor trust centre · HTTP 200 | 1 Nov 2026 | CSA STAR | |
Five9 trust centre (Drata) Vendor trust centre · HTTP 200 | 31 Oct 2026 | CSA STAR | |
Five9 trust centre (Drata) Vendor trust centre · HTTP 200 | 29 Oct 2026 | CSA STAR | |
Five9 trust centre (Drata) Vendor trust centre · HTTP 200 | 27 Oct 2026 | CSA STAR | |
Five9 trust centre (Drata) Vendor trust centre · HTTP 200 | 25 Oct 2026 | CSA STAR | |
Five9 trust centre (Drata) Vendor trust centre · HTTP 200 | 23 Oct 2026 | CSA STAR | |
Five9 trust centre (Drata) Vendor trust centre · HTTP 200 | 21 Oct 2026 | CSA STAR | |
Five9 trust centre (Drata) Vendor trust centre · HTTP 200 | 19 Oct 2026 | CSA STAR | |
Five9 trust centre (Drata) Vendor trust centre · HTTP 200 | 17 Oct 2026 | CSA STAR | |
Five9 trust centre (Drata) Vendor trust centre · HTTP 200 | 15 Oct 2026 | CSA STAR | |
Five9 trust centre (Drata) Vendor trust centre · HTTP 200 | 13 Oct 2026 | CSA STAR | |
Five9 trust centre (Drata) Vendor trust centre · HTTP 200 | 11 Oct 2026 | CSA STAR | |
Five9 trust centre (Drata) Vendor trust centre · HTTP 200 | 9 Oct 2026 | CSA STAR | |
Five9 trust centre (Drata) Vendor trust centre · HTTP 200 | 7 Oct 2026 | CSA STAR | |
Five9 trust centre (Drata) Vendor trust centre · HTTP 200 | 5 Oct 2026 | CSA STAR | |
Five9 trust centre (Drata) Vendor trust centre · HTTP 200 | 3 Oct 2026 | CSA STAR | |
Five9 trust centre (Drata) Vendor trust centre · HTTP 200 | 1 Oct 2026 | CSA STAR | |
Five9 trust centre (Drata) Vendor trust centre · HTTP 200 | 29 Sep 2026 | CSA STAR | |
Five9 trust centre (Drata) Vendor trust centre · HTTP 200 | 27 Sep 2026 | CSA STAR | |
Five9 trust centre (Drata) Vendor trust centre · HTTP 200 | 25 Sep 2026 | CSA STAR | |
Five9 trust centre (Drata) Vendor trust centre · HTTP 200 | 21 Sep 2026 | CSA STAR | |
Five9 trust centre (Drata) Vendor trust centre · HTTP 200 | 18 Sep 2026 | CSA STAR |
What CSA STAR means, and what it does not
Level 1 is a self-assessment (CAIQ). Level 2 is a third-party certification or attestation built on ISO 27001 or a SOC 2 examination plus the Cloud Controls Matrix.
Read the CSA STAR guide and browse all vendors with evidenceQuestions buyers ask
Does Five9 have CSA STAR?
Five9 states it holds a CSA STAR Level 1 self-assessment. CertReports captured this on 2 Nov 2026 from its trust centre (Drata); it is a vendor statement, not an independent confirmation.
How does CertReports verify this?
Every state carries a capture date, a source and a snapshot link. Registry rows come from the official registry data; vendor statements come from the vendor’s own page or trust centre; nothing is inferred. Vendors can dispute any row and corrections ship within two business days.
Alternatives with CSA STAR evidence
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Our leading cloud solutions connect customers, contact center agents and employees with solutions designed for today’s digital
Talkdesk
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Talkdesk is an easy-to-use, cloud-based call center software solution that helps growing businesses, improve customer interactions, while
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