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Five9

PCI DSS evidence

Five9 delivers reliable cloud contact centre and AI services that empower organisations to deliver extraordinary customer

five9.comCommunications and CPaaSLast verified 2 Nov 2026
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PCI DSS mark, CertReports state Verified as of 2 Nov 2026Verified

Five9 and PCI DSS

Five9 is listed in the Visa Global Registry of Service Providers for PCI DSS (Listed on the Visa Global Registry as PCI DSS validated through 2026-12-31), dated 21 Aug 2019, assessed by CyberGuard Advantage, LLC. CertReports last verified this on 2 Nov 2026 from the registry.

Evidence

VerifiedListed on the Visa Global Registry as PCI DSS validated through 2026-12-31
as of 2 Nov 2026 · confidence 100%
Kind
Attestation
Issued or listed
21 Aug 2019
Expires or valid through
31 Dec 2026
Auditor or assessor
CyberGuard Advantage, LLC
Scope
MERCHANT SERVICER - VISA
SourceCapturedQuoteLinks
Visa Global Registry of Service Providers
Official registry · HTTP 200
2 Nov 2026Five9, Inc.: PCI DSS, assessor CyberGuard Advantage, LLC, valid through 2026-12-31
Live pagesha256 a65607c3f9
Visa Global Registry of Service Providers
Official registry · HTTP 200
26 Oct 2026Five9, Inc.: PCI DSS, assessor CyberGuard Advantage, LLC, valid through 2026-12-31
Live pagesha256 873537c15d
This is wrong
VerifiedListed on the Visa Global Registry as PCI DSS validated through 2027-06-30
as of 19 Oct 2026 · confidence 100%
Kind
Attestation
Issued or listed
28 Mar 2023
Expires or valid through
30 Jun 2027
Auditor or assessor
nabu B.V.
Scope
PAYMENT FACILITATOR
SourceCapturedQuoteLinks
Visa Global Registry of Service Providers
Official registry · HTTP 200
19 Oct 2026NAYX SRL CV: PCI DSS, assessor nabu B.V., valid through 2027-06-30
Live pagesha256 0c08e64137
Visa Global Registry of Service Providers
Official registry · HTTP 200
17 Sep 2026Five9, Inc.: PCI DSS, assessor CyberGuard Advantage, LLC, valid through 2026-12-31
Live pagesha256 718cb2a783
This is wrong
VerifiedListed on the Visa Global Registry as PCI DSS validated through 2026-12-31
as of 12 Oct 2026 · confidence 100%
Kind
Attestation
Issued or listed
21 Aug 2019
Expires or valid through
31 Dec 2026
Auditor or assessor
CyberGuard Advantage, LLC
Scope
MERCHANT SERVICER - VISA
SourceCapturedQuoteLinks
Visa Global Registry of Service Providers
Official registry · HTTP 200
12 Oct 2026Five9, Inc.: PCI DSS, assessor CyberGuard Advantage, LLC, valid through 2026-12-31
Live pagesha256 7bffb4e612
This is wrong
Vendor-statedVendor states PCI DSS on its trust centre
as of 2 Nov 2026 · confidence 80%
SourceCapturedQuoteLinks
Five9 trust centre (Drata)
Vendor trust centre · HTTP 200
1 Nov 2026PCI DSS
Live page Snapshotsha256 e07bd83bb5
Five9 trust centre (Drata)
Vendor trust centre · HTTP 200
31 Oct 2026PCI DSS
Live page Snapshotsha256 0db3763c0c
Five9 trust centre (Drata)
Vendor trust centre · HTTP 200
29 Oct 2026PCI DSS
Live page Snapshotsha256 43cc81fb9c
Five9 trust centre (Drata)
Vendor trust centre · HTTP 200
27 Oct 2026PCI DSS
Live page Snapshotsha256 ae04410658
Five9 trust centre (Drata)
Vendor trust centre · HTTP 200
25 Oct 2026PCI DSS
Live page Snapshotsha256 0fa0315dfd
Five9 trust centre (Drata)
Vendor trust centre · HTTP 200
23 Oct 2026PCI DSS
Live page Snapshotsha256 49581ad6f1
Five9 trust centre (Drata)
Vendor trust centre · HTTP 200
21 Oct 2026PCI DSS
Live page Snapshotsha256 d0f3f7831b
Five9 trust centre (Drata)
Vendor trust centre · HTTP 200
19 Oct 2026PCI DSS
Live page Snapshotsha256 c33948f51f
Five9 trust centre (Drata)
Vendor trust centre · HTTP 200
17 Oct 2026PCI DSS
Live page Snapshotsha256 5ac7002327
Five9 trust centre (Drata)
Vendor trust centre · HTTP 200
15 Oct 2026PCI DSS
Live page Snapshotsha256 85c951cc93
Five9 trust centre (Drata)
Vendor trust centre · HTTP 200
13 Oct 2026PCI DSS
Live page Snapshotsha256 c96cdf0589
Five9 trust centre (Drata)
Vendor trust centre · HTTP 200
11 Oct 2026PCI DSS
Live page Snapshotsha256 27e13f7561
Five9 trust centre (Drata)
Vendor trust centre · HTTP 200
9 Oct 2026PCI DSS
Live page Snapshotsha256 55cc80727f
Five9 trust centre (Drata)
Vendor trust centre · HTTP 200
7 Oct 2026PCI DSS
Live page Snapshotsha256 a10195922d
Five9 trust centre (Drata)
Vendor trust centre · HTTP 200
5 Oct 2026PCI DSS
Live page Snapshotsha256 04b4287ed4
Five9 trust centre (Drata)
Vendor trust centre · HTTP 200
3 Oct 2026PCI DSS
Live page Snapshotsha256 9636eea50d
Five9 trust centre (Drata)
Vendor trust centre · HTTP 200
1 Oct 2026PCI DSS
Live page Snapshotsha256 8520e3c5f0
Five9 trust centre (Drata)
Vendor trust centre · HTTP 200
29 Sep 2026PCI DSS
Live page Snapshotsha256 45076b7f30
Five9 trust centre (Drata)
Vendor trust centre · HTTP 200
27 Sep 2026PCI DSS
Live page Snapshotsha256 e225d20487
Five9 trust centre (Drata)
Vendor trust centre · HTTP 200
25 Sep 2026PCI DSS
Live page Snapshotsha256 4afc50c4d2
Five9 trust centre (Drata)
Vendor trust centre · HTTP 200
21 Sep 2026PCI DSS
Live page Snapshotsha256 98eb1bc745
Five9 trust centre (Drata)
Vendor trust centre · HTTP 200
18 Sep 2026PCI DSS
Live page Snapshotsha256 bda0d56605
This is wrong

What is not public

  • The Visa registry lists the assessor and the date the validation runs through, not the services in scope of the attestation of compliance.
What PCI DSS means, and what it does not

Only a registry listing (Visa Global Registry, Mastercard SDP) or an AOC letter is strong evidence. In the Visa registry only rows validated as PCI DSS with a validation date count; Third Party Agent registrations are not PCI evidence.

Read the PCI DSS guide and browse all vendors with evidence

Questions buyers ask

Is Five9 PCI DSS compliant?

Five9 is listed as a PCI DSS validated service provider, assessed by CyberGuard Advantage, LLC, valid through 31 Dec 2026, as of 2 Nov 2026.

How does CertReports verify this?

Every state carries a capture date, a source and a snapshot link. Registry rows come from the official registry data; vendor statements come from the vendor’s own page or trust centre; nothing is inferred. Vendors can dispute any row and corrections ship within two business days.

Change history

  1. 26 Oct 2026PCI DSS auditor changedAuditor changed from nabu B.V. to CyberGuard Advantage, LLC.
  2. 19 Oct 2026PCI DSS renewedExpiry moved from 2026-12-31 to 2027-06-30.
  3. 19 Oct 2026PCI DSS auditor changedAuditor changed from CyberGuard Advantage, LLC to nabu B.V..

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